At a Glance
- Tasks: Lead vibrant dining operations across multiple sites and ensure top-notch customer experiences.
- Company: Join a dynamic team at Compass Group UK&I, where diversity is celebrated.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts on travel and groceries.
- Other info: Access wellness classes and career development programmes to grow your potential.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in senior hospitality roles with strong financial and operational management skills.
The predicted salary is between 45000 - 50000 £ per year.
We are looking for an experienced and highly visible Staff Dining Manager to oversee retail and hospitality operations across our two sites in Canary Wharf. The operation includes 2 restaurants, 3 coffee bars, 1 deli bar, and pantry and vending services across approximately 30 locations. You’ll be working closely with the Deputy Account Manager. You will lead day-to-day service delivery across all retail areas while driving operational standards, financial performance, customer experience, and team leadership within a fast-paced, high-profile environment.
What you'll be doing:
- Leading all Front of House and retail operations across both sites
- Managing standards, service delivery, and customer experience across restaurants, coffee bars, deli, and vending services
- Driving GP performance and achieving financial targets
- Monitoring and managing labour costs
- Presenting weekly trading reports and operational performance updates
- Leading and developing the Vending Manager and Assistant FOH Manager
- Coordinating busy multi-outlet operations and ensuring smooth day-to-day delivery
- Supporting operational improvements and refurbishment activity
- Maintaining high standards across all customer-facing areas
What you'll need to succeed:
- Experience as a Deputy GM, General Manager, or similar senior hospitality leadership role
- Strong commercial and financial understanding
- Experience managing large, high-volume, or high-profile hospitality operations
- Proven ability to manage multiple outlets or service streams simultaneously
- Strong understanding of labour management and GP performance
- A hands on, visible leadership style with excellent operational coordination skills
- Ability to thrive in a fast-paced environment and lead teams effectively
- Strong communication and stakeholder management skills
Benefits:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Staff Dining Manager in London employer: Job Search Place Limited
Compass Group UK&I is an exceptional employer, offering a vibrant work culture that prioritises diversity and inclusion while providing ample opportunities for career growth through our Career Pathways and MyLearning programmes. Located in the dynamic Canary Wharf, employees benefit from competitive salaries, a contributory pension scheme, and exclusive discounts on travel and shopping, all within a fast-paced environment that encourages personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Staff Dining Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings for a Staff Dining Manager. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! If you have a chance, create a portfolio showcasing your achievements in previous roles. Highlight your experience managing high-volume operations and driving financial performance – it’ll make you stand out!
✨Tip Number 3
Prepare for interviews by practising common questions related to team leadership and operational management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Staff Dining Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership roles and any experience in managing multiple outlets, as this is key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Staff Dining Manager role. Share specific examples of how you've driven financial performance and improved customer experiences in previous positions.
Showcase Your Leadership Style:We want to see your hands-on, visible leadership style in action. Mention how you've successfully led teams in fast-paced environments and how you’ve coordinated operations across multiple sites.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Operations
Familiarise yourself with the specific operations of both sites. Understand the layout, menu offerings, and customer flow in the restaurants and coffee bars. This knowledge will help you demonstrate your readiness to lead and improve service delivery.
✨Showcase Financial Acumen
Be prepared to discuss how you've driven financial performance in previous roles. Bring examples of how you've managed GP performance and labour costs effectively. This will show that you understand the commercial side of hospitality and can contribute to the bottom line.
✨Demonstrate Leadership Style
Think about your leadership style and how it aligns with the fast-paced environment of this role. Be ready to share examples of how you've led teams in high-pressure situations, ensuring smooth operations while maintaining high standards.
✨Engage with Stakeholders
Prepare to discuss your experience in stakeholder management. Highlight how you've communicated effectively with various teams and departments to ensure operational success. This will show that you can build relationships and work collaboratively across multiple outlets.
