At a Glance
- Tasks: Lead sales operations and drive revenue growth for AWS Premium Support in EMEA.
- Company: Join Amazon, a global leader in technology and innovation.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Other info: Collaborative team atmosphere with a focus on diversity and inclusion.
- Why this job: Make a real impact in a fast-paced environment while developing your strategic skills.
- Qualifications: Experience in sales operations and strong analytical skills required.
The predicted salary is between 70000 - 90000 £ per year.
The Enterprise Support Strategy & Operations (ESSO) team is looking for a smart, enthusiastic, and creative thought leader with a strong background in sales operations and supporting field organizations. This individual contributor leader will own the day to day operations for the EMEA Premium Support Business Development (PSBD) business and partner with the Field BD leadership to drive revenue growth and increase adoption of AWS Support Services in line with GTM strategy.
We are looking for a senior sales operations lead who can leverage their depth of experience to partner with leaders and field teams to drive execution of the go to market strategy. This role will bring visibility, insights, and rigor to pipeline management, forecasting, sales planning, and day to day management of business performance.
It will hold a variety of responsibilities including:
- Partnering with BD leadership to drive revenue growth and ensuring over achievement of plan
- Owning the rhythm of business and reporting cadence
- Delivering proactive business insights and recommendations
- Owning and executing key field BD operations activities and mechanisms within the geographies (territory planning)
- Driving strategic planning activities within the geographies
- Leading initiatives focused on improving BD deal success, improving pipeline management and forecasting mechanisms, and accelerating the opportunity to cash cycle
The successful individual will have the ability to think strategically, act tactically, write effectively, and display strong analytical and critical thinking skills. The candidate must also be able to build strong cross functional working relationships, and demonstrate exceptional influencing capabilities, organizational skills, and attention to detail. This is a hands on position - the ideal candidate must be willing to "roll up the sleeves", dive deep, and solve important business problems.
Key Job Responsibilities
- Own P&L in partnership with Line of Business leadership for one or more geographies: accurately plan, forecast, and execute on the monthly, quarterly, yearly objectives
- Act as Single Point of Contact for the Line of Business for one or more geographies
- Define the key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives
- Lead strategic planning and annual planning activities with and for the geo leaders
- Partner with BD leaders to drive execution of go to market strategies and implement the necessary enablement for AWS field sales teams
- Own and execute key Field BD operational mechanisms
- Define and lead the Premium Support Business Development rhythm of business
- Manage the development of continuously evolving forecast models and methodologies, owning the quantitative analysis of the performance of our sales team, customers, prospects, partners, markets, and products/services, including any cadenced reporting
- Ideate and lead initiatives focused on driving business performance, efficiency, and effectiveness of Premium Support Business Development and to accelerate the opportunity to cash cycle
- Drive process improvement and change management - lead and deliver training as needed
- Manage the cadenced business reporting for the business segment
- Develop relationships and processes with sales, finance, ES Leaders, HR, sales operations, and other stakeholders
- Ensure consistent and efficient execution of all functions by working closely with internal business partners and stakeholders to drive adoption and implementation of global standards, processes, and programs
Basic Qualifications
- Bachelor's degree or equivalent
- Experience in sales operations or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience using Microsoft Excel to manipulate and analyze data
Preferred Qualifications
- Experience presenting to senior leadership
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience conducting sophisticated and creative analysis of complex data and translating the results into actionable deliverables, messages, and presentations
- Experience working within a high growth, technology company
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
Sr. Sales Operations Manager, EMEA Enterprise Support Strategy & Operations (ESSO) in London employer: Job Search Place Limited
At AWS, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Sr. Sales Operations Manager in the EMEA region, you will benefit from unparalleled opportunities for professional growth, collaboration with innovative leaders, and the chance to make a significant impact on our business strategy. Our commitment to diversity and employee development ensures that you will thrive in a supportive environment where your contributions are valued and recognised.
