At a Glance
- Tasks: Design and build AI agents that enhance customer interactions and improve business outcomes.
- Company: Leading AI start-up in London with a focus on innovative technology.
- Benefits: Up to £200k base salary, equity options, and a dynamic work environment.
- Other info: Collaborative culture with opportunities for rapid career growth.
- Why this job: Join a high-impact team and shape the future of customer experience with AI.
- Qualifications: 2+ years in software engineering, strong Python and TypeScript skills required.
The predicted salary is between 180000 - 200000 £ per year.
We’re supporting a category‑leading AI organisation building next‑generation conversational agents used by major global brands. Their platform powers intelligent, human‑like interactions across chat, email and voice, resolving millions of customer queries in real time and at enterprise scale.
You would join a high‑impact engineering team responsible for deploying production‑grade AI agents that sit at the core of the product. These agents handle complex, multi‑step customer journeys, work alongside human support teams, and directly influence customer experience, retention and revenue.
This environment suits engineers who enjoy working end‑to‑end across the stack, quickly iterating with customers, and tackling deep technical challenges in reasoning, evaluation, orchestration and large‑scale system reliability.
Responsibilities- Design and build AI agents that outperform human agents on complex customer interactions.
- Own features from inception to production, including modelling, evaluation, and integration with customer systems.
- Work directly with business leaders across sectors such as finance, healthcare, transport and hospitality.
- Experiment with the latest text and voice models and build scalable, production‑ready pipelines.
- Identify patterns across customers and feed those insights into platform improvements.
- 2+ years' experience in software engineering.
- Strong competence with Python and TypeScript, including asynchronous programming.
- Ability to debug across deep technical stacks: distributed systems, latency, failure modes, data flows.
- A strong academic background (top university or equivalent).
- Curiosity, ownership, and a bias for rapid, high‑quality execution in an in‑office environment.
Senior Software Engineer - AI in London employer: Job Search Place Limited
Join a pioneering AI start-up in London that is at the forefront of transforming customer interactions through cutting-edge technology. With a vibrant work culture that fosters innovation and collaboration, employees are encouraged to take ownership of their projects while enjoying competitive compensation packages, including equity options. The company prioritises professional growth, offering opportunities to work with industry leaders across various sectors, making it an ideal environment for those looking to make a significant impact in the tech landscape.
