At a Glance
- Tasks: Be the friendly face of security, welcoming visitors and ensuring a safe environment.
- Company: Join Mitie, a leader in Total Security Management with a focus on teamwork.
- Benefits: Permanent role with competitive pay and opportunities for growth.
- Other info: Great chance to learn and develop in a supportive team environment.
- Why this job: Make a difference by providing top-notch service and support in a dynamic setting.
- Qualifications: Customer-focused, strong communication skills, and a current Door Supervisor SIA licence.
The predicted salary is between 24000 - 28000 £ per year.
Mitie has a great opportunity for a professional and reliable Security Receptionist to join the Total Security Management Team, based with one of our prestigious customers. This is a permanent role reporting into the Operations Manager.
The successful candidate will be the first point of contact for visitors, staff, and contractors, ensuring a welcoming and professional reception experience at all times. Experience using Genetec is considered an advantage.
Main Duties:- To work as part of a team to deliver a first‑class service within the facility.
- To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
- To ensure all customer requests are dealt with efficiently and effectively.
- Provide labour support to ad‑hoc out of hours events.
- Internal/external post and courier deliveries/collections.
- Support Emergency Evacuation procedures.
- To support the review of procedures and processes.
- Support with personal emergency evacuation plans (PEEPS) for less abled guests.
- An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers.
- Computer literate (Word, Excel, Outlook E‑mail).
- Able to move heavy / bulky items.
- Clear understanding of Health & Safety practices.
- Customer focused with the ability to build positive relationships.
- Enthusiastic and conscientious approach to all Site Support related tasks.
- Clear, strong and confident communication skills.
- Hold a current Door Supervisor SIA licence.
Security Receptionist in London employer: Job Search Place Limited
Mitie is an exceptional employer that values professionalism and reliability, offering a dynamic work environment for Security Receptionists. With a strong focus on employee growth and development, we provide comprehensive training and support, ensuring our team members thrive in their roles. Our commitment to a welcoming and inclusive culture, combined with the opportunity to work with prestigious clients, makes Mitie a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Security Receptionist in London
✨Tip Number 1
First things first, make sure you know the company inside out. Research Mitie and their values so you can show them you're not just another candidate. When you walk in for that interview, let your enthusiasm shine through!
✨Tip Number 2
Practice makes perfect! Get a friend to do a mock interview with you. Focus on those key skills they’re looking for, like communication and customer service. The more comfortable you are, the better you'll come across.
✨Tip Number 3
Dress the part! As a Security Receptionist, you’ll be the face of the company. Make sure you look professional and approachable. A smart appearance can really set the tone for a great first impression.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Security Receptionist in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and professional tone will help us get a sense of how you'd fit into our team.
Tailor Your Application:Make sure to tailor your application to the Security Receptionist role. Highlight your relevant experience, especially with customer service and any knowledge of IT systems. This shows us that you understand what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Security Receptionist. Familiarise yourself with the job description, especially the key duties like customer service and emergency procedures. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on Tech Skills
Since experience with Genetec is a plus, it’s worth doing a bit of research on it if you’re not already familiar. Even if you haven’t used it before, being able to discuss how you would approach learning new systems can impress your interviewers.
✨Practice Your Communication Skills
As the first point of contact, strong communication is key. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Show Your Customer Focus
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your ability to build positive relationships will demonstrate that you’re a great fit for the team and the company’s values.
