At a Glance
- Tasks: Ensure the safety and security of guests and staff at a luxury hotel.
- Company: Join the prestigious 5 Star May Fair Hotel in London.
- Benefits: Competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs.
- Why this job: Be part of a dynamic team ensuring guest safety in a luxury environment.
- Qualifications: Experience in hotel security and a valid SIA licence required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for a Duty Security Officer to join the 5 Star May Fair Hotel.
Overview
- Maintain constant awareness of hotel activity, ensuring the safety and security of all guests, employees, and assets.
- Conduct regular patrols of guest floors, public areas, back of house spaces, and perimeter zones.
- Respond promptly and professionally to incidents, emergencies, and guest concerns.
- Monitor CCTV, access control systems, and alarm panels in accordance with hotel protocols.
- Support the management of lost property, incident reporting, and daily security logs.
- Assist with VIP arrivals, high profile events, and crowd management when required.
- Enforce hotel policies while delivering exceptional guest service.
- Liaise with external emergency services when necessary.
About You
- We're looking for someone who brings both professionalism and warmth.
- You will thrive in a luxury environment where discretion, calmness, and attention to detail are essential.
Qualifications
- Previous experience in hotel security, corporate security, or a similar guest facing role.
- A valid SIA Door Supervisor or Security Guarding licence.
- Strong communication skills and a confident, approachable manner.
- The ability to remain composed under pressure and handle sensitive situations with discretion.
- Excellent observational skills and a proactive mindset.
- Flexibility to work shifts, including nights, weekends, and bank holidays.
Company Benefits
- Competitive salary.
- 28 days Holiday per annum including Bank Holidays increasing with long service.
- Complimentary hot meals, salad bar and unlimited beverages provided daily.
- Recommendation a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels.
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends.
- Access to a discount platform for all of the most popular stores and outlets.
- Auto enrolment into our company pension scheme.
- Regular social events across all hotels.
- Annual company recognition events held in January each year.
- Wellbeing champions across all of our hotels.
- Access to our company doctor for medical appointments and occupational health support.
- Access for all hosts to our online learning platform Edwardian Academy.
- Opportunities for promotion and a wide range of training programs to support your development.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Safety and Security Officer in London employer: Job Search Place Limited
The May Fair Hotel offers an exceptional work environment where safety and security are paramount, ensuring a luxurious experience for both guests and employees. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing and development, you will thrive in a culture that values professionalism and warmth. Join us to enjoy unique benefits such as complimentary stays, preferential rates, and access to extensive training opportunities, all while being part of a prestigious 5-star establishment in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Safety and Security Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at the May Fair Hotel. You never know who might give you a heads-up about job openings or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and recent news. Show us that you’re not just another candidate; demonstrate your passion for providing exceptional guest service and how you can contribute to maintaining safety and security.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to handling emergencies and guest concerns. We want to see how you stay calm under pressure and your approach to ensuring everyone feels safe and secure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at the May Fair Hotel.
We think you need these skills to ace Safety and Security Officer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Safety and Security Officer role. Highlight your previous experience in hotel security or similar guest-facing roles, and don’t forget to mention your SIA licence!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your professionalism and warmth, and explain why you’re the perfect fit for the luxury environment at the May Fair Hotel.
Show Off Your Skills:In your application, emphasise your strong communication skills and ability to handle sensitive situations with discretion. We want to see how you can maintain calmness under pressure!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Job Search Place Limited
✨Know the Hotel Inside Out
Before your interview, take some time to research the May Fair Hotel. Familiarise yourself with its history, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their standards of luxury and service.
✨Showcase Your Experience
Be ready to discuss your previous experience in hotel security or similar roles. Prepare specific examples of how you've handled incidents or emergencies in the past. Highlight your SIA licence and any relevant training that demonstrates your capability to maintain safety and security.
✨Demonstrate Communication Skills
As a Safety and Security Officer, strong communication is key. Practice articulating your thoughts clearly and confidently. During the interview, be sure to listen actively and respond thoughtfully to questions, showcasing your approachable manner and professionalism.
✨Stay Calm Under Pressure
Expect situational questions that assess how you handle stress and sensitive situations. Think of scenarios where you remained composed during a crisis. Share these experiences to illustrate your ability to manage pressure while ensuring guest safety and satisfaction.
