At a Glance
- Tasks: Lead a team, assist customers, and maintain store standards in a fast-paced environment.
- Company: Join Screwfix, a leading retailer with a fun and supportive culture.
- Benefits: Competitive salary, 28 days annual leave, discounts, and excellent training opportunities.
- Other info: Flexible shifts to support work-life balance and career growth.
- Why this job: Be part of a growing team and make a real impact while having fun!
- Qualifications: Experience in supervising teams and delivering outstanding customer service.
The predicted salary is between 24000 - 30000 £ per year.
This is a fixed-term opportunity for up to 12 months.
Everything we do starts with the people we serve. We're proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores - and that's not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You'll be a vital part of the team, getting stuck in and leading by example. Whether you're front of house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising career with us!
Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm).
Responsibilities
WHAT'S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host - you'll be the team leader, hosting in store, setting an example of what great looks like. You'll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards - you'll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team - you'll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
YOU ARE:
- An experienced supervisor or duty manager who is used to managing a small team in a fast paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever questioning and ever improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
WHAT'S IN IT FOR YOU?
Joining Screwfix means joining a growing team - full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We'll also help you be the best you can be, with excellent training and ongoing development.
Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us.
Retail Supervisor - FTC in London employer: Job Search Place Limited
Screwfix is an exceptional employer that prioritises its people, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. With competitive salaries, generous annual leave, and a commitment to employee development through comprehensive training programmes, you'll find ample opportunities for growth in a supportive environment. Join us in a role that not only values your contributions but also rewards you with unique benefits like discounts and a robust pension scheme, all while being part of a fun and dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor - FTC in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their products, values, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Retail Supervisor, you'll need to demonstrate how you handle customer queries and lead your team. Think of examples from your past experiences where you've gone above and beyond for customers, and be ready to share those stories.
✨Tip Number 3
Show your leadership style! Be prepared to discuss how you motivate and manage a team. Think about times when you've set an example or improved team performance. This is your chance to shine as a leader who can keep things running smoothly at Screwfix.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace our industry-leading digital services. Don’t miss out on this opportunity to join a fantastic team!
We think you need these skills to ace Retail Supervisor - FTC in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and customer service. A bit of enthusiasm goes a long way!
Tailor Your Application:Make sure to tailor your application to the Retail Supervisor role. Highlight your experience in managing teams and providing excellent customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the facts about your experience and why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their products, services, and what makes them stand out in the retail industry. This knowledge will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences managing teams, resolving conflicts, and motivating others. Use specific examples to illustrate how you've successfully led a team in a fast-paced environment.
✨Customer Service is Key
Screwfix prides itself on excellent customer service. Think of examples where you've gone above and beyond for customers. Be ready to explain how you would ensure customers have a great experience in-store, as this will demonstrate your alignment with their values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training programmes, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
