At a Glance
- Tasks: Manage restaurant operations, ensuring excellent customer service and effective communication with teams.
- Company: Squires Garden Centre operates award-winning restaurants in Stanmore, London.
- Benefits: Enjoy a 50% employee discount in restaurants and extensive holiday benefits.
- Other info: Participation in management meetings and collaboration with catering managers is required.
- Why this job: Join a team focused on outstanding customer service and innovative sales strategies.
- Qualifications: Proven experience in restaurant management is essential; cooking ability is desired.
The predicted salary is between 30000 - 40000 £ per year.
Your primary responsibility will be to provide management support to one of our award winning restaurants. Working closely with the Group Catering Manager to help the business to succeed.
Main duties and responsibilities:
- New ideas for building sales and profit are generated and effectively communicated to teams.
- Ensure excellence of customer service is achieved throughout the restaurant.
- Work closely and effectively with catering managers to ensure purchasing is within the company product range.
- Constructive participation in all management meetings.
- Excellent standards of food and housekeeping are maintained in accordance with company guidelines.
- Liaise closely with Product Managers as part of the annual range review process.
- Understand the business plan and actively participate in delivering its goals.
- Create performance monitors - product, service and people performance - and review regularly.
- Appropriately plan and utilise department resources to achieve targets.
Qualifications:
- Proven experience of working in a similar role within a restaurant environment is essential.
- Organised, self-disciplined with a positive, collaborative attitude.
- Ability to cook is desired.
Rewards & Benefits:
- Employee Discount - 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service.
- Holiday (including bank holidays) - 5.6 weeks on joining increasing to 6.2 weeks after 2 years' service and 6.6 weeks after 5 years' service.
- Bonus - We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year.
- Pension - We offer a Defined Contribution Pension Plan to new employees.
- Attendance - After one year's service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D) - A reward scheme for team members who make a difference to our business through outstanding customer service.
- Learning & Development - You can look forward to a wealth of learning opportunities with us.
- Birthday - After 6 months service if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme - After 1 year's service, a government initiative which offers a saving on new cycling equipment.
- Child's first day at school - After 1 year's service come in late and go home early on your child's first day of school life.
- RHS Membership or a Tree / Shrub - After 1 year's service Squire's employees can choose either one tree or shrub to plant each year.
- Employee Assistance Programme (EAP) - After 2 years service employees are eligible to join an EAP.
- Retirement - After 15 years service if you are retiring and have over 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking - Available to all employees in the designated parking areas on our site.
Restaurant: Restaurant Management - Manager in London employer: Job Search Place Limited
Squires Garden Centre offers a vibrant work environment in Stanmore, London, with a focus on customer service excellence. Employees enjoy a generous benefits package including a 50% discount in restaurants and a defined contribution pension plan. The team values collaboration and innovation, making it an exciting place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant: Restaurant Management - Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant: Restaurant Management - Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
