At a Glance
- Tasks: Welcome guests, manage meeting rooms, and ensure a seamless reception experience.
- Company: Join a prestigious client site in vibrant London Victoria.
- Benefits: Enjoy 33 days annual leave, life insurance, and ongoing training opportunities.
- Other info: Full-time role with a supportive team and great career growth potential.
- Why this job: Be the face of a professional environment and make a lasting impression.
- Qualifications: Previous front desk experience and exceptional customer service skills required.
The predicted salary is between 30000 - 33000 £ per year.
We are seeking an experienced and polished Front of House Receptionist to join our team at one of our prestigious client sites in London Victoria. This role is ideal for someone with previous front desk experience - preferably within a corporate environment - who thrives in a professional, client-facing setting. You will have excellent customer service skills, ideally with previous experience in corporate reception or high-end hospitality/retail. You will be the first point of contact for visitors and staff, setting the tone for a welcoming, seamless workplace experience.
Full Time Permanent Monday-Friday (08:00-17:00, but flexibility required to support business needs) 40 hours per week. Salary: £30,000-£33,000.
Responsibilities:
- Greeting guests and setting up meeting rooms
- Maintaining clean, tidy, and professional meeting rooms at all times, demonstrating exceptional attention to detail and high presentation standards
- Ensuring drinks and catering are prepared and presented to a consistently high standard
- Answering phones and directing calls appropriately
- Monitoring and maintaining a well-ordered reception inbox
- Managing meeting room diary and assigning rooms
- Checking the Ashmore enquiries inbox and listening to voicemails
- Booking guests into Bluepoint
- Booking taxis for guests and staff as required
- Issuing contractor passes and managing access for contractors
- Setting up and managing catering for early meetings, including breakfast meetings
- Updating reception manuals
- Ensuring contractors have the correct H&S documentation/permits as required
- Reporting maintenance issues
- Booking loading bay slots for deliveries
- Mail management
- Inputting DHLs and ensuring they are collected by the post room
The suitable candidate will:
- Be calm under pressure
- Have a positive attitude
- Be highly effective in communication
- Be passionate about delivering an exceptional client service
- Be pro-active
What We Offer:
- 33 days annual leave which includes Bank Holidays
- Employee Assistance Programme
- Life Insurance (1x annual salary)
- Aviva Digital GP service
- Cycle to Work scheme
- Recommend a Friend scheme
- Company events
- Ongoing training and development opportunities
Receptionist VA2731 in London employer: Job Search Place Limited
Join our dynamic team as a Front of House Receptionist in the heart of London Victoria, where you will be part of a prestigious corporate environment that values professionalism and exceptional client service. We offer a supportive work culture with 33 days of annual leave, ongoing training, and development opportunities, ensuring you thrive both personally and professionally. With a focus on employee well-being, including an Employee Assistance Programme and a Cycle to Work scheme, we are committed to creating a rewarding workplace experience for all our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist VA2731 in London
✨Tip Number 1
First impressions matter, so when you walk into that interview, make sure to smile and greet everyone warmly. We want you to show off your excellent customer service skills right from the get-go!
✨Tip Number 2
Be prepared to talk about your previous experience in corporate reception or hospitality. We suggest you highlight specific examples where you’ve gone above and beyond to create a welcoming environment.
✨Tip Number 3
Practice your communication skills! We know how important it is to be calm under pressure, so consider role-playing common scenarios you might face as a receptionist to boost your confidence.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Receptionist VA2731 in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your front desk experience and customer service skills. We want to see how your background fits with the role, so don’t be shy about showcasing your achievements in corporate reception or hospitality.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering exceptional client service and how you can contribute to our welcoming atmosphere. Keep it professional but let your personality come through!
Showcase Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. A polished application reflects the high standards we uphold at StudySmarter, so take the time to double-check everything.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Front of House Receptionist. Familiarise yourself with tasks like greeting guests, managing meeting rooms, and handling phone calls. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about client interaction, prepare examples from your past experiences where you provided exceptional customer service. Think of situations where you went above and beyond to ensure a positive experience for clients or guests, as this will highlight your suitability for the role.
✨Dress to Impress
As the first point of contact, your appearance matters! Dress professionally and ensure your outfit aligns with the corporate environment. A polished look not only boosts your confidence but also sets a positive tone for the interview.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
