At a Glance
- Tasks: Welcome patients, support their needs, and ensure a smooth experience at the practice.
- Company: Join the NHS and be part of a compassionate healthcare team.
- Benefits: Competitive salary, full training, and flexible working hours.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 26500 £ per year.
Application Deadline: 30 June 2026
Department: Patient Welcome
Employment Type: Permanent - Full Time
Location: Deptford Surgery
Compensation: £25,000 - £26,500 / year
We're looking for a Welcome Team Coordinator to provide a warm, calm and professional in-person experience for patients attending Deptford Medical Centre or Penrose Surgery. This is a front-of-house, patient-facing role. All phone calls, emails and online requests are handled centrally, so this role focuses on welcoming patients, supporting safe patient flow and contributing to proactive patient care within the practice. Patients don't always arrive at their best. They may be unwell, anxious or worried. You'll help patients feel listened to and supported, while also helping clinical teams by making sure patient information and observations are accurate and up to date.
Key Responsibilities
- Welcome patients and visitors to the practice.
- Support safe and smooth patient flow.
- Use empathy and de-escalation skills to manage difficult situations.
- Collect and record patient observations and medical vitals.
- Keep reception and waiting areas clean, safe and welcoming.
- Escalate urgent in-person concerns when needed.
About You & Working Hours
What we're looking for:
- Someone who enjoys working directly with people.
- Clear, compassionate communication skills.
- Calm and professional under pressure.
- Organised and comfortable using IT systems.
- A team player who cares about patient experience and quality care.
- Healthcare experience is helpful but not essential. We'll provide full training and ongoing support.
All roles are rota-based and include opening and/or closing shifts. We don't offer middle of the day only shifts. 37.5 Hours Per week. Compressed hours (8:00am - 6:30pm). Flexible patterns including early and late shifts. All Welcome Team Coordinators must be comfortable opening and closing the practice, including locking up.
More Information: Click here to see the full Job Spec for the role.
Receptionist NHS in London employer: Job Search Place Limited
At Deptford Surgery, we pride ourselves on being an exceptional employer that values compassion and teamwork. Our welcoming work culture fosters personal and professional growth, providing comprehensive training and support for all staff members. Located in the heart of Deptford, we offer a fulfilling opportunity to make a real difference in patients' lives while enjoying flexible working patterns and a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist NHS in London
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Job Search Place Limited for the Receptionist NHS role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Receptionist NHS in London
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Job Search Place Limited, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Job Search Place Limited, and how you can make a difference!
How to prepare for a job interview at Job Search Place Limited
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Job Search Place Limited.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Job Search Place Limited appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Job Search Place Limited supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
