At a Glance
- Tasks: Be the friendly face of our office, greeting visitors and managing calls.
- Company: Join a diverse team at a supportive and inclusive workplace.
- Benefits: Enjoy a competitive salary and opportunities for career growth.
- Other info: Potential to progress into a Logistics role based on performance.
- Why this job: Make a real impact by supporting teams and engaging with customers daily.
- Qualifications: Good communication skills and a positive attitude are essential.
The predicted salary is between 26500 - 26500 £ per year.
Receptionist / Administrator
Location
- Wandsworth
- Hours
- Full-time, Monday-Friday, 9:00am-5:00pm
- Office Based
- Salary: £26,500 per annum
- Main Responsibilities & Duties
- Providing a professional front of house service, including meeting and greeting customers and visitors.
- Managing incoming telephone calls and operating the switchboard efficiently.
- Assisting the Technical and Trade Counter Sales Team with enquiries, quotations, and general administrative support.
- Supporting wider teams across the business with administrative tasks as needed.
- Assisting Directors with applications, correspondence, and ad hoc tasks.
- Managing and overseeing deliveries to the office, ensuring accurate logging and communication.
Skills & Experience Required
- Good numeracy and literacy skills (GCSE English and Maths or equivalent).
- A positive attitude with excellent verbal and written communication skills.
- Strong ICT abilities, including confident use of Microsoft Word, email, and internet applications.
- A courteous, calm, and efficient telephone manner.
- High level of professionalism with the ability to maintain strict confidentiality. Strong interpersonal skills with the ability to engage with colleagues and customers.
- Ability to work well under pressure and meet deadlines.
- Highly organised with excellent attention to detail.
- Self motivated with the ability to show initiative.
- A strong team player, able to support multiple colleagues across departments.
- Career Development
There is potential for the successful candidate to progress into a Logistics role, depending on performance and suitability.
Office Angels is an equal opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace.
We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.
By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.
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StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Administrator in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Job Search Place Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Job Search Place Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist / Administrator in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Job Search Place Limited:Your cover letter is your chance to shine! Tell us why you want to work at Job Search Place Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Job Search Place Limited!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
