At a Glance
- Tasks: Handle Professional Indemnity and Cyber claims while providing top-notch service.
- Company: Join Arch Insurance, a leader in the insurance market with a dynamic culture.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Opportunity to work with a diverse team and grow your career in a global setting.
- Why this job: Make a real impact in the insurance industry and develop your professional skills.
- Qualifications: 5x A-C GCSEs, A-levels or degree; 3-5 years in insurance claims preferred.
The predicted salary is between 40000 - 50000 £ per year.
Role Purpose
The responsibility of a Claims Handler at Arch Insurance Company (Europe) Limited relates to all Professional Indemnity and Cyber claims generated by Arch managed syndicates and company platforms in the U.K, with additional exposure in the U.S and EMEA regions.
Duties
- Handle claims associated with Arch Insurance (Europe) Ltd policies.
- Provide technical leadership to the rest of the London market on lead files.
- Responsible for the delivery of a high level claims service. This involves regular communication with claims manager and underwriters.
- Assist underwriters in the implementation of their overall underwriting strategy.
- Represent Professional Lines/Cyber claims at events, client meetings, broker meetings and Arch internal meetings (when required).
- Manage service providers involved in the claims function on a day to day basis.
- Assist in the managing of TPA's including annual audits.
- Assist in aspects of coverage and potential recovery.
Key Responsibilities
- Adhere to the Arch Insurance (Europe) Ltd reserving philosophy and ensuring claims are reserved in a consistent and accurate manner.
- Responsibility for handling losses within handler's authority levels.
- Deliver concise, clear and accurate reports, such as Large Loss and Risk Alert Reports.
- Deliver concise, clear and accurate Audit reports for compliance purposes.
- Manage relationships with brokers, Insureds, Coverholders and third party providers.
- Feedback on the performance of technical experts i.e., lawyers and loss adjusters and ensuring adherence to SLA's.
- Feedback on the performance of TPA's.
- Audit of TPA's.
- Involved in the delivery of the department's business goals and objectives.
- Representing Arch Insurance (Europe) Ltd in the London market, for both Lloyd's and company platforms.
- Where Arch are agreement party, act as a market lead including strategy planning, managing market calls/meetings and the demands/expectations of market followers.
- Delivery of claims tasks and projects outside day-to-day workflow.
- Contribute to improving claims processes and procedures as necessary.
Role Requirements
- Good technical knowledge of Professional Lines business.
- Knowledge of Cyber would be advantageous.
- Fair understanding of UK law.
- Experience of US law and insurance regulations in various jurisdictions would be advantageous.
- Broad understanding of coverage issues/policy interpretation.
- Good report writing skills.
- Ability to communicate confidently at the highest levels across all areas of an organisation.
- Strategically minded.
- Results and service focussed.
- Strong influencing and decision making.
- Ability to prioritise, multi-task and be organised.
- Ability to use own initiative or seek guidance as appropriate.
- Excellent IT Skills.
Qualifications
- Minimum of 5x A-C GCSE grades, A-levels or degree.
- Progression towards CII would be advantageous.
Experience
- Insurance claims Industry experience.
- Minimum 3-5 years' experience in a similar role and the Insurance Market, which can be either company or Lloyd's platforms.
Professional Lines Claims Handler in London employer: Job Search Place Limited
Arch Insurance Company (Europe) Limited is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. With a strong commitment to employee development, we provide ample opportunities for professional growth, including support for CII qualifications and exposure to international markets. Our inclusive culture fosters teamwork and encourages employees to take initiative, making it a rewarding place to build a meaningful career in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Lines Claims Handler in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry. Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your technical knowledge of Professional Lines and Cyber claims. Share specific examples of how you've handled claims or improved processes in your previous roles.
✨Tip Number 3
Be proactive! If you see a job that catches your eye on our website, don’t wait around. Apply directly and follow up with a friendly email to express your enthusiasm. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of UK and US insurance regulations. Be ready to discuss how you would manage relationships with brokers and third-party providers. Confidence is key, so practice your responses and come prepared with questions!
We think you need these skills to ace Professional Lines Claims Handler in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of a Professional Lines Claims Handler. Highlight your relevant experience in handling claims, especially in Professional Indemnity and Cyber, and don’t forget to showcase your technical knowledge and report writing skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Arch Insurance. Mention your understanding of UK law and any experience with US regulations, as well as your strategic mindset and results-focused approach.
Showcase Your Communication Skills:Since this role involves regular communication with various stakeholders, make sure to highlight your ability to communicate confidently at all levels. Use examples from your past experiences where you’ve successfully managed relationships with brokers or clients.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge of Professional Lines and Cyber claims. Familiarise yourself with UK law and any relevant US regulations, as this will show that you're serious about the role and can hit the ground running.
✨Showcase Your Communication Skills
Since you'll be dealing with brokers, insureds, and other stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated in previous roles, especially in high-pressure situations.
✨Be Ready to Discuss Reports
You'll need to deliver concise and accurate reports, so be prepared to discuss your report writing skills. Bring along samples if possible, and be ready to explain your process for ensuring accuracy and clarity in your documentation.
✨Demonstrate Your Strategic Mindset
Think about how you can contribute to the department's business goals. Be ready to share your ideas on improving claims processes and procedures, as well as how you would manage relationships with various stakeholders effectively.
