At a Glance
- Tasks: Inspect customer premises for pests and provide tailored solutions.
- Company: Join Rentokil, a leader in pest control, dedicated to customer satisfaction.
- Benefits: Enjoy a competitive salary of £27,788 plus London weighting and performance bonuses.
- Other info: No prior experience required; comprehensive training provided.
- Why this job: Manage your own schedule while solving unique customer problems in Mayfair.
- Qualifications: GCSE in Maths and English at level C or above is advantageous.
The predicted salary is between 27788 - 27788 £ per year.
We are currently seeking a Pest Control Technician to join our dedicated team covering Mayfair and surrounding areas. No prior experience required as we provide comprehensive, industry‐leading training. If you enjoy managing your own schedule and solving unique customer problems in person, this could be the perfect opportunity for you!
Responsibilities
- Inspecting customer premises for signs of pests and identifying potential risks.
- Swiftly tackling pest problems by cleaning and removing evidence of pest behaviour.
- Offering valuable advice to customers on the maintenance and hygiene of their premises.
- Completing accurate reports after every visit.
- Providing exceptional customer service and upholding a professional image at all times.
Qualifications and Requirements
- Educated to GCSE (or equivalent) in Maths and English at level C (Grade 4) or above would be advantageous.
- Demonstrate excellent customer service and communication skills.
- Flexibility with working patterns to support business needs.
- You may be required to pass a DBS check depending on the role you have applied for.
Benefits and Additional Information
- Competitive Salary Package: Start with a basic salary of £27,788 per annum plus £4,000 per annum London weighting.
- Expected OTE: £42,000 per annum, with bonus and commission schemes available.
- Benefits: Travel Allowance Zones 1-6, mobile phone, uniform, and RI Rewards.
- Relocation Package: Up to £5,000 to help you settle in if moving from more than 2 hours away.
- Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary.
- Industry-Leading Training: Receive top‐notch training to support our customers' pest control needs.
- Additional opportunities to earn more with regular bonus and commission schemes.
- Salary grading system linked to performance for those keen to develop their career within our business.
- Private Healthcare scheme enrollment.
- Company pension scheme enrollment.
- Discounts and cashback offers from RI Rewards.
- Overtime opportunities to earn extra in overtime to meet customer needs.
- Leads commission – rewarded for passing on sales leads (not a sales role).
- Employee Assistance Programme (EAP) available 24/7 to you, your family, and friends.
- Long service recognition – extra five days of annual leave after five years of service.
- Refer a Friend – earn up to £1,000 for referrals.
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment.
Pest Control Technician - Footrole in London employer: Job Search Place Limited
Rentokil offers a competitive salary package starting at £27,788 with additional London weighting. Located in Mayfair, the company provides industry-leading training and a supportive work environment. Employees benefit from a private healthcare scheme and a pension plan.
StudySmarter Expert Advice🤫
We think this is how you could land Pest Control Technician - Footrole in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Job Search Place Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Job Search Place Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Pest Control Technician - Footrole in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Job Search Place Limited:Your cover letter is your chance to shine! Tell us why you want to work at Job Search Place Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Job Search Place Limited!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
