At a Glance
- Tasks: Lead operational success and drive growth in our London division.
- Company: Join a forward-thinking company committed to employee ownership and inclusivity.
- Benefits: 33 days holiday, sick pay, wellness support, and exclusive perks.
- Other info: Embrace a culture of diversity and continuous development.
- Why this job: Make a real impact while shaping strategy and enhancing service quality.
- Qualifications: Proven leadership in facilities management with strong financial acumen.
The predicted salary is between 70000 - 90000 £ per year.
We’re Growing – Join Us as Operations Director in London. As our business continues to grow and evolve, we’re now seeking a forward thinking Operations Director to drive our London division forward. As Operations Director, you will lead the operational success of our London region, managing and growing a £25M+ portfolio. You’ll be working closely with senior stakeholders and the wider leadership team to shape strategy, drive continuous improvement, and deliver outstanding service.
This is a high impact leadership role for someone who excels in strategic decision making, operational delivery, and people leadership, playing a key role in driving business performance, enhancing service quality, and fostering a high performing, inclusive culture.
As Operations Director you will:
- Lead regular strategic reviews with senior stakeholders through monthly and quarterly meetings.
- Monitor and evaluate KPIs and quality assurance metrics across all contracts, identifying trends and opportunities for improvement.
- Conduct site visits to ensure compliance, service quality, and alignment with company standards.
- Oversee financial performance, ensuring profitability across the portfolio and identifying opportunities to improve margins.
- Collaborate with operational leaders to address client feedback, ensuring swift and effective resolution.
- Drive operational efficiencies and scalable processes to support continued growth.
As Operations Director you will have:
- Proven leadership experience at senior management or director level within the facilities management (FM) sector.
- A history of managing business portfolios valued at £0M+ with demonstrated financial growth.
- Experience in acquisitions and integrations, ensuring smooth operational alignment during transitions.
- Strong people leadership skills, with a focus on coaching, mentoring, and building high performing teams.
- Demonstrated ability to drive business improvement through operational and strategic initiatives.
- Excellent stakeholder management and communication skills, both internally and externally.
- Commercially savvy, with a data driven approach to identifying challenges and driving solutions.
- A structured, practical problem solver focused on sustainable, long term success.
What we offer you:
- Employee Ownership - You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year - Give back to a cause that matters to you
- Exclusive perks and discounts - More than 250 deals available
- Ongoing training and development - From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards - Celebrating our shining stars all year round
Our Commitment to Inclusion: We are committed to creating a workplace where everyone belongs. As an inclusive and equal opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments: Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help.
Please note: Security clearance (DBS) is required for this role.
Operations Director Cleaning in London employer: Job Search Place Limited
Join a dynamic and inclusive team as an Operations Director in London, where your leadership will directly impact our £25M+ portfolio and drive operational excellence. We offer a supportive work culture with 33 days of holiday, comprehensive wellbeing resources, and ongoing professional development opportunities, ensuring you thrive both personally and professionally. With a commitment to employee ownership and recognition, you'll be part of a company that values your contributions and fosters a high-performing environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director Cleaning in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for an Operations Director role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase how you can drive operational success and foster a high-performing team.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and apply through our website. Tailor your application to highlight your experience in managing large portfolios and driving business improvement, making it clear why you’re the perfect fit for the Operations Director role.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that shows your appreciation and keeps you fresh in the interviewers' minds. Mention something specific from your conversation to make it personal!
We think you need these skills to ace Operations Director Cleaning in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Operations Director role. Highlight your leadership experience in facilities management and any financial growth you've driven in previous roles.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've led teams, improved operations, and managed portfolios successfully.
Showcase Your Strategic Thinking:In your application, demonstrate your ability to think strategically. Mention any past experiences where you’ve shaped business strategies or driven operational efficiencies that resulted in measurable success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our growing team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Numbers
As an Operations Director, you'll be expected to manage a significant portfolio. Brush up on your financial metrics and KPIs related to facilities management. Be ready to discuss how you've driven financial growth in previous roles and how you plan to enhance profitability in this position.
✨Showcase Your Leadership Style
This role requires strong people leadership skills. Prepare examples of how you've coached and mentored teams in the past. Think about specific instances where your leadership made a tangible difference in team performance or service quality.
✨Prepare for Strategic Discussions
You'll be leading strategic reviews with senior stakeholders, so come prepared with insights on industry trends and potential opportunities for improvement. Familiarise yourself with the company's current strategies and think about how you can contribute to their evolution.
✨Demonstrate Problem-Solving Skills
As a structured problem solver, be ready to discuss challenges you've faced in previous roles and how you approached them. Use the STAR method (Situation, Task, Action, Result) to clearly articulate your thought process and the outcomes of your decisions.
