Night Front Desk Specialist — Upsell & Perks in London

Night Front Desk Specialist — Upsell & Perks in London

London Full-Time 33300 - 33300 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Provide top-notch reception service and assist guests with their queries.
  • Company: Join the prestigious London Hilton on Park Lane.
  • Benefits: Earn £16.05 per hour, enjoy 28 days of paid holiday, and exclusive hotel discounts.
  • Other info: Perfect for those seeking flexible hours and a dynamic work environment.
  • Why this job: Be part of a vibrant team and enhance guest experiences at a luxury hotel.
  • Qualifications: Strong customer service skills and availability for night shifts.

The predicted salary is between 33300 - 33300 £ per year.

Job Search Place Limited is looking for a Night Receptionist at London Hilton on Park Lane. The ideal candidate will ensure an excellent reception experience while handling guest queries efficiently. A commitment to customer service and the ability to work night shifts are essential for this role.

The position offers an hourly rate of £16.05, along with 28 days of paid holiday and exclusive discounts on hotel stays and services.

Night Front Desk Specialist — Upsell & Perks in London employer: Job Search Place Limited

Job Search Place Limited is an excellent employer, offering a vibrant work culture at the prestigious London Hilton on Park Lane. Employees benefit from competitive pay, generous holiday allowances, and unique perks such as exclusive discounts on hotel stays, fostering both personal and professional growth in a dynamic hospitality environment.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Front Desk Specialist — Upsell & Perks in London

Tip Number 1

Make sure to research the company before your interview. Knowing about the London Hilton on Park Lane and its values will help you connect with the interviewers and show that you're genuinely interested in the role.

Tip Number 2

Practice common interview questions related to customer service. Since this role is all about ensuring an excellent reception experience, being prepared to discuss how you've handled guest queries in the past will give you a leg up.

Tip Number 3

Dress smartly for your interview! First impressions matter, especially in hospitality. A polished look will show that you take the opportunity seriously and are ready to represent the hotel well.

Tip Number 4

Don't forget to apply through our website! We make it easy for you to find and apply for jobs like the Night Front Desk Specialist. Plus, you'll get updates and tips directly from us to help you land that job!

We think you need these skills to ace Night Front Desk Specialist — Upsell & Perks in London

Customer Service
Guest Relations
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Ability to Work Night Shifts

Some tips for your application 🫡

Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for guests in the past, especially during night shifts when things can get a bit tricky!

Tailor Your Application:Don’t just send the same CV everywhere! We love it when applicants tailor their applications to us. Mention why you’re excited about working at the London Hilton on Park Lane and how you can contribute to our team.

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for the Night Front Desk Specialist role.

Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your skills directly to us!

How to prepare for a job interview at Job Search Place Limited

Know Your Customer Service Basics

Make sure you brush up on your customer service skills before the interview. Think about how you would handle different guest queries and complaints, as this role is all about ensuring an excellent reception experience.

Show Your Night Owl Side

Since this position requires working night shifts, be prepared to discuss your availability and why you're suited for night work. Share any previous experiences that highlight your ability to stay alert and provide great service during late hours.

Highlight Upselling Skills

The job mentions upselling and perks, so think of examples where you've successfully upsold products or services in the past. Be ready to explain your approach and how it benefited both the customer and the business.

Research the Company Culture

Familiarise yourself with the London Hilton on Park Lane and its values. Understanding their commitment to customer service will help you align your answers with what they’re looking for, making you a more attractive candidate.