At a Glance
- Tasks: Greet and assist guests, ensuring a friendly and welcoming atmosphere.
- Company: Join a caring team at 15 Basil Street Apartments in Knightsbridge.
- Benefits: £29,000 pa, meal allowance, discounts, and private medical insurance.
- Other info: Enjoy social events, employee recognition, and a supportive team culture.
- Why this job: Be part of a dynamic environment with opportunities for personal growth.
- Qualifications: Must be friendly, reliable, and able to work night shifts.
The predicted salary is between 29000 - 29000 £ per year.
Join the team that Always Cares! If you are the type of person that gets out of bed on the right side every day, we would like you to join us as a Night Concierge at the 15 Basil Street Apartments in Knightsbridge, one‑minute walk from the Knightsbridge station.
Benefits
- £29,000 pa + discretionary meal allowance
- Pension scheme with company contributions
- 50% discount in all our restaurants and Spa's across our properties
- Team member and Friends & Family rates across our properties
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Interest free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support and virtual wellbeing
- Bike to work scheme
- Complimentary laundry
- Access to development plans, apprenticeships and world‑class management development programmes including educational sponsorship
- Recommend a Friend incentive
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
Responsibilities
- Be present in the lobby when required to greet and assist guests in a polite and friendly manner in line with our LQA & AA Standards
- Ensure that all ad‑hoc information provided to the guest is correct and reliable
- Be familiar and up to date with hotel offers and services (special packages, etc.)
- Maintain confidentiality of guests at all times
- Anticipate guest needs and use available knowledge in order to exceed guest expectations
- Maintain a positive approach at all times, especially when handling any issues or guests
All applicants must be legally eligible to work in the UK.
Night Concierge in London employer: Job Search Place Limited
Join a vibrant team at the 15 Basil Street Apartments, where we prioritise employee wellbeing and growth. With competitive benefits including a generous salary, extensive discounts, and access to world-class development programmes, we foster a supportive work culture that values your contributions. Located in the heart of Knightsbridge, you'll enjoy a dynamic environment that encourages both personal and professional advancement while being part of a community that truly cares.
StudySmarter Expert Advice🤫
We think this is how you could land Night Concierge in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can bring your positive attitude and guest service skills to the Night Concierge role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in a hospitality role where appearance and presentation are key to making guests feel welcome.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Night Concierge in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the Night Concierge role and how you can contribute to our team that Always Cares.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience and skills that align with the responsibilities of the Night Concierge position. This shows us that you’ve done your homework and are genuinely interested in the role.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out, especially those that relate to guest service.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Night Concierge position. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Familiarise yourself with the 15 Basil Street Apartments and their services. Understand the hotel’s offers, packages, and what makes them stand out. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your People Skills
As a Night Concierge, you'll be interacting with guests regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to meet someone's needs.
✨Stay Positive Under Pressure
You might face challenging situations during your interview. Practice staying calm and positive while discussing how you would handle difficult guests or unexpected issues. This will demonstrate your ability to maintain composure in a busy environment.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. It reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
