At a Glance
- Tasks: Lead a team of network engineers to manage and upgrade our network infrastructure.
- Company: Join Vorboss, a forward-thinking company in the tech industry.
- Benefits: Enjoy 25 days annual leave, employee share plan, and mental health support.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: 5+ years in service desk roles with strong technical and leadership experience.
The predicted salary is between 55000 - 65000 £ per year.
Vorboss is looking for a Team Leader Senior Network Engineer to help manage the connectivity and infrastructure in our network. This includes helping to commission, maintain and upgrade our network infrastructure, and manage the change when required. The senior network engineers will be required to interact with customers, as well as being an escalation point for the Junior Network Engineers, and other members of the team, when issues arise.
The right candidate
- At least 5 years' experience working within a service desk within an SME / ISP / MSP environment.
- Proven technical team leading and hands on network engineering experience.
- Current working knowledge of routing, switching & wireless technologies.
- Solid understanding of the OSI or TCP/IP model, MPLS/VPLS management and deployment.
- Excellent knowledge and experience of networking standards, protocols, and technologies.
- Extensive experience with configuring and maintaining Juniper routers in a service provider environment, and specifically with RSVP based MPLS networks, VPLS, BGP route reflector, and dual stack environments.
- Experience with scripting/programming languages.
- Experience with building network automation tools.
- Experience with DDoS mitigation solutions.
- Knowledge of PCI DSS, ISO 27001, ITIL or equivalent certification frameworks.
Desired skills
- CCNA
- CCNP
- JNCIA Junos, Fortinet NSE 1 and 2
- Degree educated or equivalent work experience
- Knowledge of CRM/ERPs like Oracle/Salesforce
Personal Attributes
- Strong team leading, troubleshooting and analytical skills
- Ability to manage multiple priorities in a fast paced MSP environment
- Proactive mindset with a commitment to continuous learning and improvement
- Methodical, organised, and detail focused
- Customer focused with excellent verbal and written communication skills
Benefits
- Employee Share Plan
- Company pension scheme
- 25 days of annual leave allowance that increases with years served (excluding bank holidays)
- Access to Spill, our mental health support partner
- Cycle to work scheme
- Half price gym memberships through the healthcare provider
- Free eye test
- Hastee app, to help manage your salary and finances
Diversity, inclusion, and equal opportunities
We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued. This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination. Vorboss promotes step free access at our main headquarters, whilst taking into consideration physical barriers employees might face across all other sites.
Networks Service Desk Team Leader (Managed Networks) Permanent / Full-Time London View position employer: Job Search Place Limited
Vorboss is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture in the heart of London. With benefits like an Employee Share Plan, generous annual leave, and access to mental health support, we foster a collaborative environment where team leaders can thrive and make a meaningful impact on our network infrastructure. Join us to be part of a diverse team that values your contributions and encourages continuous learning in a fast-paced, innovative setting.
StudySmarter Expert Advice🤫
We think this is how you could land Networks Service Desk Team Leader (Managed Networks) Permanent / Full-Time London View position
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Job Search Place Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges Job Search Place Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to Job Search Place Limited
Let's not forget to apply directly through the Job Search Place Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Networks Service Desk Team Leader (Managed Networks) Permanent / Full-Time London View position
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Job Search Place Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Job Search Place Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Job Search Place Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
