At a Glance
- Tasks: Join a dynamic team to help clients maximise value from innovative risk management solutions.
- Company: Moody's, a global leader in risk assessment and analytics.
- Benefits: Comprehensive training, career growth opportunities, and a supportive work environment.
- Other info: Engage in a rotational programme with diverse teams and real-world impact.
- Why this job: Be part of a transformative programme that shapes the future of risk management.
- Qualifications: Degree in STEM or Business, coding experience, and a passion for client success.
The predicted salary is between 30000 - 40000 £ per year.
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We strive to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
Skill Set
- Have a proactive and curious approach to utilising AI.
- Enjoy solving analytical and technical problems.
- Prioritise impactful outcomes and know when a job is done.
- Take initiative and feel a sense of satisfaction in owning your own outcomes.
- Communicate effectively verbally, in writing, and in presentations.
- Simplify and apply complex technical or scientific concepts for varied audiences.
- Demonstrate a constant desire to learn new skills and concepts.
- Have an interest in the role of science and technology in understanding and managing risks.
- Be motivated by helping others succeed.
Education
- Bachelor's or Master's degree in a relevant field, such as STEM (e.g. Mathematics, Engineering, Physics, Statistics, Economics, Earth or Climate Sciences, Computer Sciences, Data Sciences, Software, IT, Risk Management, Insurance) or in Business and Management.
- Fluency in spoken and written English.
- Coding experience (language agnostic).
About the Graduate Programme
Join us in transforming the world's understanding and management of risk. As part of the Moody's Insurance Solutions Graduate Programme, you'll work with the people, teams, and companies leading the way in the use of models, data, analytics, and technology to derive relevant insights across the insurance lifecycle. Our insurance customers use our models, data, analytics, and technology to assess catastrophe, climate, actuarial, economic, asset, and credit risk; it is our role to equip them with the tools and understanding to thrive.
As a graduate you'll build a diverse and relevant career—learning our business, discovering your career growth opportunities, and continuing to develop your skills for years to come. Starting in September 2026, you'll join an international cohort of Moody's Insurance Solutions graduates. You'll begin with a month-long training programme, learning from our network of leading developers, scientists, product managers, customer success practitioners, and clients. Following this, you'll participate in our rotation programme, gaining direct experience across various teams and disciplines. Through your rotations you will enhance your knowledge of our products, how they are built, the companies who use them, and how they get value and insight from them. Your work will span our products and markets, developing technical skills and knowledge, problem-solving skills, and communication skills.
After a 5-week induction programme you will rotate quarterly through 5 teams, the three core teams above and two complimentary teams. You will then become a permanent member of one of the core teams in January 2028. Many of our team members, including interviewers for this role, began as graduates and have brought their skills to various roles and teams over time— we also have members of our leadership team who joined us as graduates in this programme!
About the Team
In Customer Success, we partner with clients to ensure they extract maximum value from our models, data, platform, applications, and services. We are a global, multi-disciplinary team of professionals with a shared passion for helping customers.
Moody's Insurance Solutions Graduate Programme - Customer Success in London employer: Job Search Place Limited
At Moody's, we pride ourselves on fostering an inclusive and innovative work environment where every employee is empowered to contribute their unique perspectives. Our Graduate Programme in Customer Success offers exceptional training and development opportunities, allowing you to collaborate with industry leaders while gaining hands-on experience across various teams. Located in the heart of London, you'll enjoy a vibrant city life alongside a supportive culture that prioritises your growth and success.
StudySmarter Expert Advice🤫
We think this is how you could land Moody's Insurance Solutions Graduate Programme - Customer Success in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Moody's through LinkedIn. Ask them about their experiences and any tips they might have for landing a spot in the Graduate Programme. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for those interviews! Research common questions for customer success roles and practice your responses. Think about how your skills align with what Moody's is looking for, especially around problem-solving and communication.
✨Tip Number 3
Show off your passion for AI and risk management! During interviews, share examples of how you've engaged with these topics in your studies or projects. This will demonstrate your proactive approach and curiosity, which Moody's values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Moody's team and ready to take that next step in your career.
We think you need these skills to ace Moody's Insurance Solutions Graduate Programme - Customer Success in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Success role. Highlight your relevant skills and experiences that align with Moody's mission and values. We want to see how you can contribute to our team!
Show Your Passion for AI and Risk Management:In your application, express your enthusiasm for AI and its role in risk management. Share any projects or experiences that demonstrate your proactive approach and curiosity in this area. We love candidates who are eager to learn and innovate!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to communicate your ideas and experiences. Remember, we appreciate effective communication, so make sure your writing reflects that!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the programme there!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you understand Moody's Insurance Solutions and the role of Customer Success. Familiarise yourself with their models, data, and how they help clients navigate risk. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled analytical or technical problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will demonstrate your proactive approach and ability to deliver impactful outcomes.
✨Communicate Clearly
Practice explaining complex concepts in simple terms. Since you'll be working with varied audiences, being able to communicate effectively is key. Consider doing mock interviews with friends or family to refine your delivery.
✨Emphasise Your Desire to Learn
Moody's values continuous learning, so express your eagerness to develop new skills and adapt to new technologies. Share any relevant experiences where you've taken the initiative to learn something new, especially in AI or risk management.
