At a Glance
- Tasks: Lead a team to enhance member experiences and ensure top-notch service.
- Company: Join Fitness First Ltd, a leader in the fitness industry.
- Benefits: Enjoy a competitive bonus, gym membership, and other perks.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in members' fitness journeys and drive growth.
- Qualifications: Passion for fitness and experience in team leadership.
The predicted salary is between 30000 - 40000 £ per year.
Fitness First Ltd is seeking a passionate Member Experience Manager to enhance the member journey and ensure a consistent 5-star experience.
You will lead a dedicated team, manage operational standards, and drive member retention.
Your responsibilities include training staff, optimising member engagement, and ensuring compliance with health and safety regulations.
The position also offers a competitive bonus and access to various benefits, including a complimentary gym membership.
#J-18808-Ljbffr
We think you need these skills to ace Member Experience Leader — 5-Star Service & Growth in London
Leadership Skills
Operational Management
Member Engagement
Staff Training
Health and Safety Compliance
Customer Service Excellence
Team Management
