At a Glance
- Tasks: Lead a team to enhance member experiences and drive retention strategies.
- Company: Join Fitness First Ltd, a leading fitness club focused on member satisfaction.
- Benefits: Enjoy a competitive bonus, complimentary gym membership, and various perks.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on members' fitness journeys and create a 5-star experience.
- Qualifications: Passion for fitness and experience in team leadership and customer service.
The predicted salary is between 50000 - 65000 £ per year.
Job Search Place Limited is looking for a passionate Member Experience Manager to enhance the member journey at Fitness First Ltd.
In this role, you will lead a dedicated team, manage operational standards, and drive retention strategies to ensure a consistent 5-star experience.
Responsibilities involve training staff, optimizing member engagement, and complying with health and safety regulations.
The position also offers a competitive bonus and various benefits, including a complimentary gym membership.
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We think you need these skills to ace Member Experience Director (Fitness Club) in London
Team Leadership
Operational Management
Member Engagement
Retention Strategies
Staff Training
Health and Safety Compliance
Customer Service Excellence
