At a Glance
- Tasks: Build and manage relationships to grow and engage our vibrant membership community.
- Company: Join BritishAmerican Business, a leading transatlantic trade association.
- Benefits: Dynamic work environment with opportunities for networking and professional growth.
- Other info: Diversity and inclusion are at the heart of our workplace culture.
- Why this job: Make a real impact in international business and strengthen UK-US connections.
- Qualifications: Experience in membership organisations and strong relationship-building skills.
The predicted salary is between 40000 - 50000 £ per year.
About BritishAmerican Business
BritishAmerican Business (BAB) is the leading transatlantic trade association, bringing together the British-American Chamber of Commerce in the US and the American Chamber of Commerce in the UK. We are at the forefront of strengthening the economic partnership between the United States and the United Kingdom, supporting trade, investment, and pro-business policy. Our growing network connects influential companies and business leaders through high-impact events, insightful programming, and strategic engagement opportunities.
If you're passionate about international business and thrive in a dynamic, relationship-driven environment, BAB offers a unique platform to make a real impact.
The Role
We are looking for a Manager, Member Relations to join our London team. This is a highly visible, relationship-focused role where you will support the growth, engagement, and retention of BAB's vibrant membership community. You’ll play a key part in driving membership revenue, managing member relationships, and identifying new business opportunities—while working closely with colleagues across London, New York, and Washington DC. This is a fantastic opportunity for a commercially minded relationship manager who enjoys networking, stakeholder engagement, and working at the heart of UK-US business connections.
What You'll Be Doing
- Membership Growth & Account Management: Build and manage relationships with current members to maximise engagement and retention; Identify and convert new membership opportunities, contributing to revenue growth; Develop a strong pipeline of prospective member companies operating in the UK and US; Deliver a high-quality account management experience aligned to member needs.
- Data, Insights & Administration: Maintain and update the membership CRM system; Track renewals, invoices, and engagement activity; Support onboarding for new members, ensuring a seamless experience; Use data and insights to drive strategic membership growth.
- Revenue & Commercial Support: Support the membership renewals and invoicing process; Contribute to revenue tracking and reporting; Work collaboratively with UK and US teams on joint memberships.
- Member Engagement & Communication: Develop tailored engagement plans for key accounts; Collaborate across events, policy, and communications teams; Identify thought leadership and event opportunities with members; Represent BAB at events and networking opportunities.
- Wider Engagement: Build and maintain relationships with external stakeholders, including government and trade organisations; Contribute to strengthening BAB's reputation and visibility across the transatlantic business community.
What We're Looking For
- Experience in membership organisations, partnerships, or business development.
- Strong communication and relationship-building skills.
- Commercial awareness with the ability to promote and sell membership value.
- Confidence engaging with senior business stakeholders.
- Strong organisational and data management skills.
- A proactive, collaborative, and solutions-focused approach.
- Knowledge of UK-US trade and policy landscape.
- An existing professional network in UK/US business communities.
About You
- Dynamic, professional, and approachable.
- Motivated by delivering value and building relationships.
- A team player who thrives in a collaborative environment.
- Curious about business, trade, and international affairs.
- Confident representing an organisation both in person and online.
Application process
Apply with your CV and cover letter to Tim Horan. First-round interview dates: Thursday 18 and Friday 19 June 2026 (in London).
Diversity & Inclusion
BAB is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace and encourage applications from all backgrounds. Applicants must have the right to work in the UK. Evidence will be required at interview stage.
Manager, Member Relations in London employer: Job Search Place Limited
BritishAmerican Business (BAB) is an exceptional employer, offering a dynamic and collaborative work environment in the heart of London. With a strong focus on professional growth, employees benefit from engaging with influential business leaders and participating in high-impact events that strengthen transatlantic trade relations. BAB's commitment to diversity and inclusion, alongside opportunities for networking and strategic engagement, makes it a rewarding place for those passionate about international business.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Member Relations in London
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Job Search Place Limited!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Manager, Member Relations in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Job Search Place Limited, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Job Search Place Limited
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Job Search Place Limited’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
