At a Glance
- Tasks: Lead and inspire your team to achieve top-notch results and create a supportive store culture.
- Company: Join WHSmith, a leading retailer with a focus on inclusivity and employee wellbeing.
- Benefits: Enjoy competitive pay, pension scheme, discounts, and support for your mental and physical health.
- Other info: Flexible hours and opportunities to support other stores in the area.
- Why this job: Make a real impact by guiding your team and fostering a positive work environment.
- Qualifications: Retail leadership experience and a passion for team development are essential.
The predicted salary is between 30000 - 40000 £ per year.
Ealing Broadway Rail Station, The Broadway, Ealing, Greater London W5 2NU, UK
Job Description Posted Tuesday 19 May 2026 at 00:00
Store opening hours - Weekdays 06:00 to 22:00 and weekends 07:00 to 21:00. Flexibility required around morning, evening and weekend.
What being a Team Leader is all about:
- Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan.
- Creating a culture of learning, support and recognition — spotting opportunities for development of personal skills, product knowledge and self-awareness.
- Supporting our colleagues in an environment where everyone feels valued and welcome.
- Creating a sense of pride within the store to ensure we are operating safely and legally.
What our Store Leadership Team would love to see:
- Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI’s such as ATV.
- Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor.
- Flexibility of approach that will allow you to support other stores in the area when needed.
- Ability to build strong relationships and communicate clearly and effectively.
- Experience of supporting employee training and development, and motivating teams to deliver their best.
How we reward our teams:
We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Main - Team Leader in London employer: Job Search Place Limited
WHSmith is an exceptional employer that fosters a supportive and inclusive work culture at Ealing Broadway Rail Station. With a strong emphasis on employee development, we offer comprehensive benefits including a pension scheme, paid annual leave, and exclusive discounts, ensuring our team members feel valued and motivated. Join us to be part of a dynamic environment where your contributions are recognised, and you can grow both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Main - Team Leader in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out WHSmith's values and mission. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem. Be ready to share these during your interview to demonstrate your experience and how you can guide and engage your future team.
✨Tip Number 3
Show off your flexibility! Since the role requires adaptability, be prepared to discuss times when you've successfully adjusted to changing circumstances or supported other teams. This will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team or store operations. This shows your enthusiasm and helps you gauge if it's the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Main - Team Leader in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Team Leader role. Highlight your leadership experience in retail, especially in fast-paced environments, and don’t forget to mention any KPIs you’ve worked with!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about leading a team and how you can create a supportive culture in our store. Be genuine and let your personality come through.
Showcase Your Flexibility:Since flexibility is key for this role, make sure to mention your availability and willingness to support other stores when needed. We love candidates who are adaptable and ready to jump in wherever they’re needed!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get you into the process quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Leadership Style
Before the interview, take some time to reflect on your leadership style and how it aligns with the role of a Team Leader. Be ready to share specific examples of how you've guided and engaged your team in previous roles, especially in fast-paced environments.
✨Familiarise Yourself with KPIs
Since the job mentions working knowledge of KPIs like ATV, make sure you understand these metrics and can discuss how you've used them to drive performance in your past roles. Bring concrete examples to the table to show your familiarity and success with these indicators.
✨Showcase Your Flexibility
The role requires flexibility in supporting other stores, so be prepared to discuss times when you've adapted to changing circumstances or stepped up to help out in different areas. Highlight your willingness to go the extra mile for the team and the business.
✨Emphasise Team Development
Talk about your experience in training and developing team members. Share specific instances where you've motivated your team to achieve their best, and how you've created a culture of learning and recognition. This will resonate well with the interviewers looking for a supportive leader.
