At a Glance
- Tasks: Engage with library customers and facilitate their use of services while managing daily operations.
- Company: Join a community-focused library in Hackney, dedicated to enhancing local engagement.
- Benefits: Flexible hours, opportunity to develop skills, and a vibrant work environment.
- Other info: Great chance to gain experience in customer service and event planning.
- Why this job: Make a difference in your community by promoting literacy and learning.
- Qualifications: Proficient in Microsoft packages and available for evening and weekend shifts.
The predicted salary is between 24000 - 28000 £ per year.
iPeople SC Solutions is currently recruiting for Library Officers to work for our client based in Hackney and surrounding areas. The successful post holder will act as the first point of contact for library customers and facilitate their effective use of the library service. The postholder will have trained skills in using the databases and ICT systems to ensure accuracy of customer and service management information, provide information to customers and have knowledge of how to refer to other relevant services.
Duties and Responsibilities
- Maintaining cash records
- Answering enquiries
- Opening and closing the libraries and carrying out routine library duties such as shelving and tidying up.
- Engage residents with the Universal Library outcomes of the library service including developing and delivering events and activities to encourage increased participation.
- Supervise the operation of the library on a daily basis and take charge when required to provide a high level of customer satisfaction for the library service.
- Champion the use of self-service technology and encourage customers to use this facility wherever possible.
- Ensure the library environment is welcoming, vibrant and a safe place to visit.
- Provide ICT support, coaching and guidance to customers in basic computer usage and use of common Microsoft packages.
- Take responsibility for promoting services available in the library including planning, arranging and delivering events, activities, storytimes, reading groups, class visits and promotions.
Requirements
- Available to work evenings and weekends as required.
- Enhanced DBS Check.
- Proficient in Microsoft packages.
If you are interested in this position, please apply with your CV.
Library Officer - Hackney - Job - IPSC Recruitment LTD in London employer: Job Search Place Limited
iPeople SC Solutions is an exceptional employer, offering a supportive and dynamic work environment for Library Officers in Hackney. With a strong focus on employee development, we provide opportunities for growth through training and engagement in community activities, ensuring that our staff can make a meaningful impact while enjoying a vibrant workplace culture. Our commitment to customer satisfaction and innovative library services makes this role not just a job, but a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Library Officer - Hackney - Job - IPSC Recruitment LTD in London
✨Tip Number 1
Get to know the library scene in Hackney! Familiarise yourself with local events and services. This will help you connect with potential employers and show that you're genuinely interested in the community.
✨Tip Number 2
Network like a pro! Attend library events or community gatherings to meet people in the field. Don’t be shy—introduce yourself and chat about your passion for library services. You never know who might have a lead on a job!
✨Tip Number 3
Show off your tech skills! Since the role involves ICT support, brush up on your Microsoft packages and any library management systems. Being confident in these areas can really set you apart during interviews.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Library Officer position. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need help!
We think you need these skills to ace Library Officer - Hackney - Job - IPSC Recruitment LTD in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Library Officer role. Highlight any relevant experience with databases, customer service, or library management to catch our eye!
Show Your Passion:In your cover letter, let us know why you’re excited about working in a library environment. Share any personal experiences or projects that demonstrate your enthusiasm for promoting library services and engaging with the community.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your qualifications and how you fit the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Library Services
Familiarise yourself with the library services offered in Hackney. Understand the Universal Library outcomes and think about how you can engage residents through events and activities. This will show your enthusiasm and readiness to contribute.
✨Demonstrate ICT Proficiency
Since the role requires proficiency in Microsoft packages, be prepared to discuss your experience with these tools. You might even want to mention specific examples of how you've used them in past roles or projects to support customers effectively.
✨Customer Service Focus
As a Library Officer, you'll be the first point of contact for customers. Think of examples from your previous jobs where you provided excellent customer service. Be ready to share how you handled enquiries and ensured customer satisfaction.
✨Show Your Leadership Skills
The role involves supervising library operations. Prepare to discuss any leadership experiences you have, whether it's managing a team or taking charge during busy times. Highlight your ability to create a welcoming and safe environment for all visitors.
