At a Glance
- Tasks: Create user-focused content for B2B digital products and enhance user experiences.
- Company: Join JP Morgan Chase, a leader in innovative financial solutions.
- Benefits: Competitive salary, diverse team culture, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on customer-centric design.
- Why this job: Make a real impact by shaping compelling B2B products that delight users.
- Qualifications: Experience in UX writing and a strong portfolio showcasing your skills.
The predicted salary is between 55000 - 65000 £ per year.
JP Morgan Chase continuously seeks innovative ways to attract customers, deepen engagement, and drive user satisfaction through delightful interactions with digital products and experiences. Our business accelerator teams work at the heart of new product development to design, build, and manage new consumer and business-facing products and solutions. We are part of one of the new ventures within the business accelerator, focused on developing products that put the customer at the centre. We have created a new B2B organisation with diverse professionals that come from a wide set of skills, backgrounds and experiences. Culture is important to us, and we are looking for intellectually curious and driven individuals with a demonstrated passion for creating compelling B2B products and services for our business customers.
We are looking for a deeply engaged UX writer to join us. In this role, you will collaborate with a multi-disciplinary group of designers, user researchers, product managers, and engineers to create products and services for our business customers. The ideal candidate will have a deep understanding of developing content for digital products and services, with a specific focus on the B2B space. A balanced grasp of both UX principles and visual UI design is essential.
Job Responsibilities- Deliver clear, user-focused content balancing craft, business impact, quality, and consistency for B2B products
- Simplify complex technical concepts and language for business customers
- Develop and maintain content style guides and system documentation
- Write and shape end-to-end journeys for dedicated product areas
- Guide integration of customer insights and data to enhance user experience
- Present and communicate work and recommendations to the wider organization
- Manage stakeholders and proactively resolve issues affecting design quality
- Advocate for UX writing best practices and support methodologies
- Lead content governance across Product, Design, and Controls
- Uphold content consistency and excellence of deliverables
- Champion a collaborative, customer-focused design culture within the organization
- Proven experience in UX writing and content design for customer-facing web applications across devices and platforms
- Strong portfolio demonstrating content design processes, including audits, strategy, and testing
- Ability to synthesize complex technical concepts into clear, accessible language
- Awareness and practical understanding of technologies relevant to digital experiences
- Effective communication of content solutions and strategy across roles and levels
- Ability to develop and sustain cooperative working relationships with peers, managers, and stakeholders
- Awareness and practical understanding of accessibility standards and their application
- Experience scaling content processes and adapting to rapid growth or organizational change
- Proficiency with modern design and content collaboration tools (such as Figma)
- Bachelor's degree in English, Journalism, Communications, UX Design, or related field, or equivalent professional experience
- Experience with Atlassian suite (Jira & Confluence)
- Experience with B2B applications and/or technical documentation
Lead UX Writer - Vice President in London employer: Job Search Place Limited
JP Morgan Chase is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Lead UX Writer. With a focus on developing customer-centric B2B products, employees benefit from a dynamic work environment that encourages intellectual curiosity and professional growth. The company offers comprehensive support for career advancement, alongside a commitment to maintaining high standards in user experience and content quality.
StudySmarter Expert Advice🤫
We think this is how you could land Lead UX Writer - Vice President in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Job Search Place Limited for a Lead UX Writer - Vice President, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Job Search Place Limited before they go live!
We think you need these skills to ace Lead UX Writer - Vice President in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Lead UX Writer - Vice President at Job Search Place Limited, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Job Search Place Limited does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Job Search Place Limited. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Job Search Place Limited.
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Job Search Place Limited, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Job Search Place Limited might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Job Search Place Limited!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Job Search Place Limited is looking for.
