At a Glance
- Tasks: Support the Service Team with client communication and office administration.
- Company: Friendly, family-oriented team in a dynamic environment.
- Benefits: Competitive salary, generous benefits, and flexible working hours.
- Other info: Join a supportive team focused on professional growth and development.
- Why this job: Make a real impact on client satisfaction in a fast-paced role.
- Qualifications: Strong customer service skills and attention to detail.
The predicted salary is between 27000 - 29000 £ per year.
Based in Chessington, office based, parking on-site. £27k to £29k plus generous benefits package, very friendly, family team with doggies. 7.30am to 4.30pm, Monday to Friday with a 3pm finish on Fridays = 40 hour week – would be flexible for 8am start if needed!
Are you an organised individual with a passion for delivering excellent customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we want to hear from you!
About the Role
As a Service Administrator, you will be the backbone of the Service Team, ensuring seamless operations and outstanding communication with clients and suppliers. Your contributions will directly enhance the efficiency of the service department, making a positive impact on their clients' experiences.
Key Responsibilities
- Client and Supplier Communication: answering calls, completing service RAMS, sending invoices, completing supplier forms, updating records, arranging permits for site visits and general day‐to‐day operations.
- Accreditations and Certifications: ensure all documents are completed.
- Record Keeping: assist with service quotations and obtain accurate records.
- Fleet Management: keep track of service & MOTs, vehicle costs and lease renewals.
- General Office Administration
What We're Looking For
- Excellent customer service focus and telephone manner.
- Positive, proactive and professional approach to solving customer problems.
- Methodical, with strong attention to detail.
- Able to manage competing priorities and work to deadlines.
- Willing to learn.
- Competent user of Microsoft Office and standard business software.
Why Join?
- Small Family Feel Environment: Work in a fast‐paced atmosphere where no two days are the same!
- Professional Growth: We encourage continuous learning and development.
- Supportive Team: Become part of a collaborative team dedicated to excellence.
- Impactful Role: Your work will directly contribute to the success of our service operations and client satisfaction.
If you're ready to take this exciting opportunity and make a difference, we want to hear from you!
Junior Service Administrator Up to £29k in London employer: Job Search Place Limited
Join our friendly and supportive team in Chessington as a Junior Service Administrator, where you'll enjoy a family-like atmosphere and the opportunity for professional growth. With a generous benefits package, flexible working hours, and a commitment to inclusivity, we ensure that every employee feels valued and empowered to make a meaningful impact on our service operations and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Service Administrator Up to £29k in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their vibe and tailor your answers to show you're a great fit for their friendly, family-oriented team.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about communication, think of examples where you've solved problems or helped customers. We want you to shine in demonstrating your proactive approach during the interview.
✨Tip Number 3
Be ready to showcase your organisational skills! Bring along any tools or methods you use to stay organised, like planners or digital apps. This will show that you’re methodical and detail-oriented, just what they’re looking for!
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or team dynamics. This shows your genuine interest and helps you figure out if this is the right place for you. Plus, it’s a great way to connect with your interviewers!
We think you need these skills to ace Junior Service Administrator Up to £29k in London
Some tips for your application 🫡
Show Your Organisational Skills:As a Junior Service Administrator, being organised is key! Make sure your application highlights your ability to manage tasks and keep things running smoothly. Use examples from your past experiences to show us how you’ve kept everything in order.
Emphasise Customer Service Experience:We love a candidate who knows how to deliver excellent customer service! In your application, share specific instances where you’ve gone above and beyond for customers. This will help us see your passion for helping others.
Be Methodical and Detail-Oriented:Attention to detail is crucial in this role. When writing your application, make sure to proofread for any errors and present your information clearly. We want to see that you can communicate effectively and accurately!
Apply Through Our Website:Ready to take the plunge? We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Junior Service Administrator. Familiarise yourself with tasks like client communication, record keeping, and fleet management. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role requires excellent customer service, prepare examples from your past experiences where you successfully resolved customer issues or improved their experience. Highlight your positive and proactive approach to problem-solving during the interview.
✨Be Organised and Methodical
The job demands strong attention to detail and the ability to manage competing priorities. During the interview, share how you stay organised in your work, perhaps by using tools or methods that help you keep track of tasks and deadlines.
✨Embrace the Family Feel
This company values a friendly, collaborative environment. Be sure to express your enthusiasm for working in a team and your willingness to learn from others. Show that you’re not just looking for a job, but a place where you can grow and contribute positively.
