At a Glance
- Tasks: Manage referrals, conduct home visits, and provide advice on welfare benefits and budgeting.
- Company: MTVH is dedicated to supporting older people in maintaining independence within a vibrant community.
- Benefits: Salary ranges from £32,433 to £34,139, depending on experience, for a full-time role.
- Other info: This is a fixed-term position for 12 months based in Lambeth.
- Why this job: Make a real difference by helping older residents thrive in a safe and welcoming environment.
- Qualifications: Knowledge of legislation for older residents and experience supporting vulnerable individuals are essential.
The predicted salary is between 32433 - 34139 £ per year.
Are you passionate about supporting older people to live independently in a safe and welcoming community? Join us at MTVH as a Housing with Support Manager and make a real difference every day.
About this role
Our sheltered housing service provides on-site housing management and support for customers aged 55 and over, helping them maintain independence, choice, and control over their lives. We create a vibrant and secure environment where residents can enjoy an active social life if they choose.
As a Housing with Support Manager, you'll deliver a high-quality housing management service across our schemes, ensuring properties are well-maintained, safe, and compliant. You'll be the first point of contact for residents, offering advice, support, and practical solutions to help them thrive.
What You’ll Do
- Manage referrals, arrange property viewings, and assess suitability in line with our allocations policy.
- Carry out home visits after move‑in and regular tenancy audits to ensure residents are settled and supported.
- Provide advice on rent management, welfare benefits, budgeting, and financial inclusion.
- Support residents to report repairs, address anti‑social behaviour, and maintain safe homes.
- Promote independence by signposting to community resources and specialist services.
- Coordinate minor works through our handy‑person service and liaise with Asset Management for planned works.
- Arrange property adaptations to meet individual needs and maintain suitability.
What We’re Looking For
Essential
- Knowledge of legislation relevant to older residents and sheltered housing.
- Understanding of welfare benefits and tenancy rights.
- Experience supporting vulnerable older people with housing and wellbeing needs.
- Excellent communication skills and ability to work independently and as part of a team.
- Strong IT skills (Microsoft Word, Excel, Outlook) and good numeracy/literacy.
- Aware of safeguarding procedures and local support pathways.
Desirable
- QCF Diploma or NVQ Level 3 in Health & Social Care or Housing.
Personal Attributes
- Flexible and adaptable to meet customer needs.
- Assertive yet empathetic when dealing with sensitive issues.
- Highly organised with the ability to prioritise and manage workload effectively.
Housing with Support Manager in London employer: Job Search Place Limited
MTVH focuses on empowering older adults to live independently, offering a supportive community. Located in Lambeth, the team values flexibility and empathy in addressing sensitive issues. Employees benefit from a competitive salary and the opportunity to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Housing with Support Manager in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Job Search Place Limited.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Job Search Place Limited!
✨Showcase Your Passion and Expertise
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We think you need these skills to ace Housing with Support Manager in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Job Search Place Limited:Before hitting send, make sure to tailor your application specifically to Job Search Place Limited! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Job Search Place Limited
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
