At a Glance
- Tasks: Deliver exceptional guest experiences at events and ensure smooth operations.
- Company: Join a leading international hotel brand with a focus on hospitality.
- Benefits: Career growth, global discounts, gym membership, and generous gratuities.
- Other info: Fast-paced environment with opportunities for training and recognition.
- Why this job: Be part of a dynamic team creating memorable experiences for guests.
- Qualifications: Experience in hospitality or events, with strong communication and teamwork skills.
The predicted salary is between 25000 - 30000 £ per year.
We have an exciting opportunity in our Conferencing & Banqueting team as a C&B Supervisor where you will be responsible for delivering exceptional guest experiences across our conferencing and banqueting operations by supporting the smooth running of events at our hotel.
The Role
- Promoting a welcoming, professional and guest focused environment
- Communicating effectively with our guests, team members and other hotel departments to ensure guest needs are met promptly and efficiently
- Setting up banqueting and event areas, ensuring cleanliness, correct room layouts and correct setup of furniture and equipment
- Monitoring service standards throughout events and resolving any issues quickly and professionally
- Maintaining high standards of health, safety, hygiene and presentation within our event spaces
- Acting as a point of contact for guests during events, ensuring an excellent customer experience throughout
- Assisting managers with training, scheduling and motivating team members
What do you need to apply?
We are looking for a proactive and innovative person with previous experience within conferencing, banqueting, hospitality or a food and beverage environment and who has a genuine passion for delivering exceptional customer service and memorable guest experiences. You will have excellent communication and organisational skills, with the ability to work effectively in a fast paced environment, while maintaining a professional and welcoming approach. You will also have strong team working skills, with the ability to build positive working relationships across departments to achieve high standards of service.
Benefits Include
- Training programs and opportunities for career growth within an international brand
- Global Hotel discount scheme across all Marriott brands
- Complimentary Hotel gym membership
- Staff recognition programme
- Life assurance
- Meal on Duty
- Free Parking
- Generous share of gratuities
- Discounts and much more
Hotel Conference and Banqueting Supervisor in London employer: Job Search Place Limited
Join our dynamic Conferencing & Banqueting team as a C&B Supervisor, where you'll thrive in a supportive and professional environment dedicated to delivering exceptional guest experiences. With comprehensive training programmes, opportunities for career advancement within an esteemed international brand, and a range of benefits including global hotel discounts and complimentary gym membership, we foster a culture of recognition and growth that makes our hotel an outstanding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Conference and Banqueting Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in conferencing and banqueting. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up at events! Attend local conferences or banquets to meet people in the field. This not only helps you learn more about the role but also gives you a chance to showcase your enthusiasm and skills in person.
✨Tip Number 3
Prepare for interviews by practising common questions related to guest experiences and event management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Hotel Conference and Banqueting Supervisor in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see your genuine passion for delivering exceptional customer service and creating memorable guest experiences.
Tailor Your CV:Make sure to customise your CV to highlight your relevant experience in conferencing, banqueting, or hospitality. We love seeing how your skills align with the role, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that communicate your skills and experiences effectively. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Conferencing & Banqueting team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a C&B Supervisor. Familiarise yourself with the key tasks like setting up event spaces and maintaining service standards. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional guest experiences, be ready to share specific examples from your past work where you went above and beyond for a customer. Highlighting your proactive approach will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, like resolving issues during an event or managing a team under pressure. Practising your responses to these scenarios can help you articulate your problem-solving skills effectively.
✨Emphasise Teamwork and Communication
This position requires strong collaboration with various departments. Be prepared to discuss how you've successfully worked in teams before and how you communicate effectively with colleagues and guests alike. This will show that you’re a great fit for their team-oriented environment.
