Guest Experience Associate - Coffee & Food Service in London

Guest Experience Associate - Coffee & Food Service in London

London Full-Time 25000 - 27000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Create a welcoming atmosphere and provide excellent service to all guests.
  • Company: Join Ole, a vibrant coffee and food service in Greater London.
  • Benefits: Earn £12.71 per hour plus discounts and holiday entitlements.
  • Other info: Great opportunity for personal growth and making lasting connections.
  • Why this job: Be part of a dynamic team and enhance guest experiences every day.
  • Qualifications: Strong customer service skills and ability to thrive in fast-paced environments.

The predicted salary is between 25000 - 27000 £ per year.

Ole in Greater London is seeking a dedicated Team Member to create a welcoming atmosphere for all guests. Responsibilities include providing excellent service, ensuring accurate order handling, and maintaining cleanliness and safety standards.

The ideal candidate will possess strong customer service skills, good communication abilities, and the capability to thrive in fast-paced settings.

A competitive hourly rate of £12.71 and various employee benefits are offered, including discounts and holiday entitlements.

Guest Experience Associate - Coffee & Food Service in London employer: Job Search Place Limited

At Ole, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee well-being and growth. As a Guest Experience Associate in Greater London, you will enjoy competitive pay, generous holiday entitlements, and exclusive discounts, all while being part of a dynamic team dedicated to delivering exceptional service in a fast-paced environment. Join us to not only enhance your customer service skills but also to thrive in a supportive atmosphere that values your contributions.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Associate - Coffee & Food Service in London

Tip Number 1

Get to know the company culture! Before your interview, check out Ole's social media and website to understand their vibe. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your customer service skills! Since the role is all about creating a welcoming atmosphere, think of examples from your past experiences where you went above and beyond for a guest. We want to hear those stories during the interview!

Tip Number 3

Dress the part! When you show up for your interview, make sure you look presentable and professional. A neat appearance can make a great first impression, especially in a customer-facing role like this one.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and really keen on joining the Ole team. Don’t miss out on that competitive hourly rate and awesome benefits!

We think you need these skills to ace Guest Experience Associate - Coffee & Food Service in London

Customer Service Skills
Communication Skills
Attention to Detail
Order Handling
Cleanliness Standards
Safety Standards
Ability to Thrive in Fast-Paced Settings

Some tips for your application 🫡

Show Your Passion for Customer Service:When writing your application, let us know why you love providing excellent service. Share any experiences where you went above and beyond for a guest – it’ll really help us see your dedication!

Be Clear and Concise:We appreciate straightforward communication. Make sure your application is easy to read and gets straight to the point. Highlight your relevant skills and experiences without fluff!

Tailor Your Application:Take a moment to customise your application for the Guest Experience Associate role. Mention specific responsibilities from the job description that excite you and how your background aligns with them.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Job Search Place Limited

Know the Company

Before your interview, take some time to research Ole and their values. Understanding their approach to guest experience will help you align your answers with what they’re looking for. It shows you’re genuinely interested in being part of their team.

Showcase Your Customer Service Skills

Prepare examples from your past experiences where you’ve excelled in customer service. Think about times when you turned a negative situation into a positive one or went above and beyond for a guest. This will demonstrate your ability to create that welcoming atmosphere they’re after.

Practice Communication

Since good communication is key for this role, practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable discussing your skills and how they relate to the job.

Emphasise Teamwork and Adaptability

In a fast-paced environment like coffee and food service, being a team player is crucial. Be ready to discuss how you work well with others and adapt to changing situations. Share specific instances where you’ve collaborated effectively with colleagues to enhance the guest experience.