At a Glance
- Tasks: Lead a global shared services function, driving efficiency and service excellence.
- Company: Join Inchcape, a leader in global business services with a collaborative culture.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Be part of a diverse team that values innovation and continuous improvement.
- Why this job: Shape the future of global operations and make a real impact on business transformation.
- Qualifications: Proven leadership in GBS with experience in managing international teams.
The predicted salary is between 60000 - 70089 £ per year.
The Group Head of Global Business Services (GBS) is responsible for shaping and leading a best‑in‑class global shared services function that delivers consistent, high‑quality support across Inchcape's operations. Combining strategic leadership with operational oversight, the role ensures GBS drives efficiency, service excellence and continuous improvement across core finance processes, while evolving its scope in line with Inchcape's Accelerate+ strategy. As a key partner to the Global CFO, Group Financial Controller and regional leadership teams, the role strengthens global collaboration, embeds standardisation where appropriate and leverages data, systems and digital capabilities to deliver sustainable value to the business.
What You’ll Do
- Define and evolve the GBS vision, strategy and operating model, ensuring alignment with Group priorities and long‑term transformation goals.
- Lead and develop a high‑performing global organisation, creating a strong, inclusive "One Inchcape" culture across a large, geographically dispersed team.
- Partner with regional and functional leaders to deliver consistent, high‑quality services, balancing global standardisation with local business needs.
- Drive operational excellence and continuous improvement across GBS processes, delivering measurable efficiency gains alongside longer‑term transformation.
- Act as the key interface between GBS and digital teams, ensuring systems, data and technology enable scalable, efficient and future‑ready operations.
- Provide leadership oversight on governance, risk and financial control, ensuring GBS operates as a trusted, value‑adding partner to the business.
- Identify, assess and mitigate legal and regulatory risk, ensuring alignment with global compliance frameworks (including ABC, sanctions, AML, data privacy and competition law) and supporting audits and controls where required.
Qualifications
- An experienced leader in GBS, shared services or global operations, with a track record of managing large, complex, international teams.
- A strategic thinker with the ability to balance long‑term transformation with hands‑on operational delivery and performance improvement.
- Commercially and financially astute, with a strong understanding of how to drive efficiency, value and sustainable cost optimisation.
- Confident operating at senior levels, with experience partnering CFOs, regional leaders and executive stakeholders.
- A strong communicator and influencer, able to translate complex ideas into clear direction and build alignment across global teams.
- Passionate about people and culture, with a proven ability to develop talent and foster collaboration in a matrixed environment.
Group Head of Global Business Services in London employer: Job Search Place Limited
Inchcape is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. As the Group Head of Global Business Services, you will lead a diverse, high-performing team while benefiting from a culture that prioritises inclusivity and professional growth. With a focus on operational excellence and continuous improvement, Inchcape provides ample opportunities for career advancement and the chance to make a meaningful impact within a global organisation.
