General Manager, Commercial (London)

General Manager, Commercial (London)

London Full-Time 80000 - 100000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Lead the commercial strategy for a luxury hotel, driving growth and profitability.
  • Company: The Peninsula London, a premier ultra-luxury hotel in Belgravia.
  • Benefits: Competitive salary, leadership role, and opportunity to shape luxury hospitality.
  • Other info: Dynamic environment with opportunities for international collaboration and growth.
  • Why this job: Be at the forefront of luxury hospitality and make a significant impact.
  • Qualifications: Extensive experience in luxury hospitality and strong leadership skills.

The predicted salary is between 80000 - 100000 £ per year.

The Peninsula London represents a defining ultra luxury asset within The Hongkong and Shanghai Hotels portfolio. Situated in Belgravia, it reflects a contemporary expression of the Peninsula brand, rooted in heritage and shaped for a global luxury audience.

In this newly established role, we are seeking a General Manager, Commercial to define the commercial direction of this flagship property. This critical leadership position will shape the next chapter of growth, strengthen our hotel's positioning at the forefront of luxury hospitality, and deepen the brand's resonance in one of the world's most exacting markets.

Key Accountabilities
  • Define and lead the overall commercial strategy across Rooms, Food and Beverage, Spa, Residences, Retail and Experiences.
  • Drive revenue growth, market share, and profitability through integrated commercial planning.
  • Oversee pricing, demand strategy, and distribution in partnership with Revenue Management.
  • Direct annual budgeting, forecasting, and long-term commercial planning.
  • Provide leadership across brand, marketing, communications, and demand generation.
  • Ensure consistent brand positioning and expression across all guest touchpoints.
  • Guide integrated marketing across digital, CRM, partnerships, PR and experiential channels.
  • Establish and steer global and regional sales strategies across key segments including leisure, corporate and luxury travel.
  • Develop and maintain high-value partnerships with luxury brands, travel advisors and strategic partners.
  • Lead and inspire a senior, multi-disciplinary commercial team across Sales, Marketing, Revenue and Digital.
  • Act as a strategic partner to Operations, Finance and Brand teams to ensure alignment and execution.
  • Serve as a delegate to the Managing Director where required to support continuity of leadership.
  • Monitor market trends, competitive dynamics and evolving luxury consumer behaviours.
  • Identify and develop new revenue streams and commercial opportunities.
  • Leverage data, insights and technology to optimise performance and decision making.
General Requirements
  • Extensive senior commercial leadership experience within luxury hospitality, lifestyle or premium sectors (ideal profile will have regional, cluster or similar experience leading flagship hotels).
  • Strong expertise in brand strategy, marketing and demand generation.
  • Proven ability to deliver sustainable revenue growth while maintaining brand integrity.
  • Deep understanding of sales, revenue management and distribution channels.
  • Strategic thinker with strong analytical capability and sound commercial judgement.
  • Experienced in leading senior teams and influencing at executive level.
  • Internationally minded with strong cultural awareness and extensive industry relationships.

This opportunity is to be based on-site at The Peninsula London in Belgravia.

General Manager, Commercial (London) employer: Job Search Place Limited

The Peninsula London is an exceptional employer, offering a unique opportunity to lead a flagship property in the heart of Belgravia. With a commitment to luxury hospitality, we foster a collaborative work culture that prioritises employee growth and development, providing access to extensive training and mentorship programmes. Our team enjoys competitive benefits, a dynamic environment, and the chance to shape the future of one of the world's most prestigious hotel brands.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land General Manager, Commercial (London)

Tip Number 1

Network like a pro! Get out there and connect with industry professionals, attend events, and join relevant groups. The more people you know, the better your chances of landing that General Manager role.

Tip Number 2

Showcase your expertise! Prepare a portfolio or presentation that highlights your achievements in commercial strategy and revenue growth. This will help you stand out during interviews and demonstrate your value.

Tip Number 3

Research the company inside out! Understand The Peninsula's brand values and market positioning. Tailor your conversations to show how your vision aligns with their goals in luxury hospitality.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the team at The Peninsula London.

We think you need these skills to ace General Manager, Commercial (London)

Commercial Strategy Development
Revenue Growth Management
Market Share Analysis
Budgeting and Forecasting
Brand Strategy
Integrated Marketing
Sales Strategy Development

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the specific skills and experiences that align with the General Manager, Commercial role. Highlight your leadership experience in luxury hospitality and any relevant achievements that showcase your ability to drive revenue growth.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to mention your strategic thinking and experience in brand strategy.

Showcase Your Analytical Skills:Since this role requires strong analytical capabilities, don’t shy away from including examples of how you've used data to make informed decisions in previous positions. We love seeing how you’ve leveraged insights to optimise performance!

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!

How to prepare for a job interview at Job Search Place Limited

Know Your Luxury Market

Make sure you research the luxury hospitality market thoroughly. Understand current trends, key competitors, and what sets The Peninsula apart. This knowledge will help you articulate how your vision aligns with their goals.

Showcase Your Leadership Style

Prepare to discuss your leadership approach and how you've successfully managed multi-disciplinary teams in the past. Use specific examples that highlight your ability to inspire and drive results, especially in high-pressure environments.

Demonstrate Strategic Thinking

Be ready to share your thoughts on commercial strategies that could benefit The Peninsula. Think about innovative revenue streams or partnerships that align with their brand. This shows you're not just a fit for the role but also a forward-thinker.

Engage with Data Insights

Familiarise yourself with how data can drive decision-making in luxury hospitality. Be prepared to discuss how you've used analytics in previous roles to optimise performance and enhance guest experiences. This will show your analytical capability and strategic mindset.