General Manager in London

General Manager in London

London Full-Time 50000 - 65000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Lead the Brasserie team and ensure exceptional guest experiences in a luxury setting.
  • Company: The Arts Club, a prestigious private members' club in Mayfair.
  • Benefits: Private medical benefits, discounts, enhanced pay, and exciting development programmes.
  • Other info: Opportunities for promotion and continual progression in a vibrant environment.
  • Why this job: Join a dynamic team and make a real impact in luxury hospitality.
  • Qualifications: Experience in senior restaurant management and strong leadership skills.

The predicted salary is between 50000 - 65000 £ per year.

The Arts Club is one of London's most prestigious private members' clubs, offering exceptional hospitality, dining, and cultural experiences in the heart of Mayfair. We are currently seeking an experienced and passionate Brasserie General Manager to lead the day to day operation of our Brasserie and deliver outstanding service standards across the department.

As Brasserie General Manager, you will be responsible for overseeing the full operation of the Brasserie, ensuring exceptional guest experience, strong financial performance, and effective team leadership. You will work closely with senior leadership to drive operational excellence while maintaining the high standards expected within The Arts Club. This is a hands on leadership role suited to someone with strong hospitality experience, excellent people management skills, and a genuine passion for food, service, and member engagement.

Key Responsibilities
  • Oversee the daily operation of the Brasserie to ensure smooth and efficient service
  • Lead, motivate, and develop the Brasserie team
  • Manage recruitment, training, rotas, payroll, stock control, and ordering
  • Maintain exceptional guest and member experience standards
  • Monitor departmental performance and operational reporting
  • Ensure compliance with company procedures, health & safety, and licensing regulations
  • Drive team engagement, retention, and development through effective leadership
  • Work collaboratively with senior management and attend weekly operational meetings
  • Support revenue growth through service excellence and upselling initiatives
About You

We are looking for someone who:

  • Has previous experience in a senior restaurant or brasserie management role within luxury hospitality
  • Demonstrates strong leadership and operational management skills
  • Is highly organised, proactive, and commercially aware
  • Thrives in a fast paced environment and remains calm under pressure
  • Has excellent communication and relationship building abilities
  • Is passionate about delivering exceptional hospitality experiences
  • Leads by example with professionalism, integrity, and positivity

In return we offer fantastic rewards and benefits (T&C's apply):

  • Private medical benefits via Medicash
  • Discount in over 800 retail outlets via Reward Gateway
  • Discounts on food & beverage in our restaurants and sister businesses
  • Discounts with Lanserhof at The Arts Club (Private Wellness Club and Clinic)
  • Enhanced sickness pay
  • Life assurance
  • Long Service Awards
  • An exciting range of learning and development programmes
  • Enhanced maternity pay
  • Uniform laundry service
  • Opportunities for promotion and continual progression
  • Complimentary meals while on shift
  • Employee assistance programme
  • Birthday day off

Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.

Compensation: Competitive salary

General Manager in London employer: Job Search Place Limited

The Arts Club is an exceptional employer, offering a vibrant work culture in the heart of Mayfair, where hospitality excellence is at the forefront. As a Brasserie General Manager, you will benefit from comprehensive training and development opportunities, alongside competitive rewards such as private medical benefits, discounts across various outlets, and a supportive team environment that values your contributions and fosters career progression.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land General Manager in London

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at The Arts Club or similar venues. A friendly chat can sometimes lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for the interview by researching The Arts Club's values and culture. Show us that you’re not just another candidate; demonstrate your passion for exceptional hospitality and how you can contribute to their mission of delivering outstanding service.

Tip Number 3

Practice your leadership stories! Be ready to share specific examples of how you've motivated teams and handled challenges in previous roles. We want to see your hands-on approach and how you lead by example.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of The Arts Club family.

We think you need these skills to ace General Manager in London

Hospitality Management
Team Leadership
Operational Management
Guest Experience Management
Financial Performance Monitoring
Recruitment and Training
Stock Control

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see your enthusiasm for delivering exceptional service and creating memorable experiences for guests.

Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience in luxury hospitality. We’re looking for specific examples of how you've led teams and managed operations effectively.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Arts Club.

How to prepare for a job interview at Job Search Place Limited

Know the Venue Inside Out

Before your interview, make sure you’re familiar with The Arts Club and its Brasserie. Research their menu, service style, and any recent events or news. This shows genuine interest and helps you tailor your answers to align with their values.

Showcase Your Leadership Style

As a General Manager, your leadership skills are crucial. Prepare examples of how you've successfully led teams in the past, focusing on motivation, development, and conflict resolution. Be ready to discuss how you would apply these skills at The Arts Club.

Demonstrate Financial Acumen

Since managing financial performance is key, brush up on your knowledge of budgeting, stock control, and revenue growth strategies. Be prepared to discuss how you’ve driven profitability in previous roles and how you plan to do the same at the Brasserie.

Engage with Passion for Hospitality

Your passion for food and exceptional service should shine through. Share stories that highlight your commitment to delivering outstanding guest experiences. This will resonate well with the interviewers and show that you’re a great fit for their culture.