At a Glance
- Tasks: Provide top-notch reception services to patients and visitors in a fast-paced environment.
- Company: The Royal Marsden, a leading cancer treatment centre in Greater London.
- Benefits: Full-time hours, supportive team, and the chance to make a difference in patient care.
- Other info: Opportunity to grow in a prestigious healthcare setting.
- Why this job: Join a dedicated team and help create a welcoming atmosphere for patients and their families.
- Qualifications: Strong communication skills and a calm demeanour, experience is a bonus.
The predicted salary is between 24000 - 28000 £ per year.
The Royal Marsden in Greater London seeks a full-time Shift Receptionist to join their Main Reception team. You will deliver professional reception services to patients and visitors in a busy environment. This role requires excellent communication and IT skills, as you will manage inquiries both in person and over the phone. The ideal candidate will exhibit composure during emergencies, ensuring high standards of customer care. The position involves 37.5 hours per week, and experience in a similar role is a plus.
Full-Time Patient Services Receptionist - Front Desk (London) employer: Job Search Place Limited
The Royal Marsden is an exceptional employer, offering a supportive work culture that prioritises patient care and employee well-being. Located in the heart of Greater London, we provide our staff with opportunities for professional growth and development, alongside competitive benefits and a collaborative environment that values every team member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Full-Time Patient Services Receptionist - Front Desk (London)
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at The Royal Marsden. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with patients and visitors, role-play common scenarios with friends or family. This will help you stay calm and composed during real interactions.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common reception software and tools. If you can demonstrate your tech-savviness during an interview, it’ll definitely give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Full-Time Patient Services Receptionist - Front Desk (London)
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role is all about interacting with patients and visitors, make sure your application highlights your communication skills. Use examples from past experiences where you’ve successfully managed inquiries or resolved issues, whether in person or over the phone.
Tailor Your CV to the Role:Don’t just send out a generic CV! Take the time to tailor it specifically for the Patient Services Receptionist position. Mention any relevant experience you have in similar roles and emphasise your ability to maintain composure during busy or emergency situations.
Be Professional Yet Approachable:The Royal Marsden values high standards of customer care, so your written application should reflect a professional yet friendly tone. Show us that you can be both approachable and efficient, as this is key to delivering great service at the front desk.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Services Receptionist. Familiarise yourself with the key skills required, such as communication and IT proficiency, so you can confidently discuss how your experience aligns with the role.
✨Practice Your Composure
Given that this role involves handling inquiries in a busy environment, it's crucial to demonstrate your ability to stay calm under pressure. Consider practising common interview scenarios where you might need to manage difficult situations or emergencies, showcasing your problem-solving skills.
✨Showcase Your Customer Care Skills
Customer care is at the heart of this position. Prepare examples from your past experiences where you provided exceptional service, especially in challenging situations. This will help illustrate your commitment to high standards of care during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or how they handle busy periods. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
