At a Glance
- Tasks: Lead the guest experience, ensuring every visit is memorable and enjoyable.
- Company: Join an award-winning business known for innovative food and drinks.
- Benefits: Competitive pay, industry-leading training, and 24/7 support through our Employee Assistance Program.
- Other info: Work in a dynamic environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team in a lively pub atmosphere with diverse experiences.
- Qualifications: Friendly, organised, passionate, and eager to learn.
The predicted salary is between 12 - 15 £ per hour.
About the Role
Fancy working for an award winning business? Do you want to work in a venue that creates innovative and delicious food you can be proud of, serves delicious drinks, many of which are made in our own brewery and is set in a glorious part of the country? Well, here at the Liberation Group, we can do just that!
Located close to the Central Market, right in the heart of St Helier, The Halkett provides a relaxed and comfortable place to eat, drink and be entertained. Serving up a menu which combines traditional British dishes with an essence of further afield, there's something for everyone. You'll just love The Halkett Pub & Eating House, with its eclectic mix of traditional and modern décor and furnishings. The pub offers a large selection of continental beers and lagers, as well as a range of cask conditioned ales. Why not try the locally brewed, award winning Liberation Ale? If beers aren't your thing, then there's also a brilliant wine list and an exciting new Gin Bar serving up a wide range of gins and even some fizz!
What You'll Be:
- Friendly. You will be naturally welcoming and make our customers experience something to raise their spirits.
- Organized. It can be busy on shift and we want someone with great attention to detail.
- Passionate. About the food we serve, the drinks we pour and everything you do will be from the heart.
- Willing to learn. We are constantly improving our service, food and drinks and want you to be ready to learn and make us the talk of the town.
What's in it for you?
- The chance to work for an award winning business. We are 2 times winners of the Best Food Offering at the National Publican Awards.
- The opportunity to work for a diverse company and get experience in a range of venues with different menus.
- Access to industry leading training and development.
- A competitive hourly rate.
- A business that cares about you. We offer an Employee Assistance Program that is there 24/7 to provide you with support.
Compensation: To be discussed
Front of House Guest Experience Lead in London employer: Job Search Place Limited
At the Liberation Group, we pride ourselves on being an award-winning employer that fosters a vibrant and inclusive work culture. Located in the heart of St Helier, The Halkett offers not only a dynamic environment where you can thrive but also access to industry-leading training and development opportunities. With a commitment to employee well-being, including a 24/7 Employee Assistance Program, we ensure that our team members feel valued and supported while enjoying the unique experience of working in a venue known for its innovative food and drink offerings.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Guest Experience Lead in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Halkett and soak up the atmosphere. Familiarising yourself with the menu and the vibe will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 2
Show off your personality! When you’re chatting with the team, let your friendly nature shine through. Remember, they’re looking for someone who can create a welcoming experience for guests, so be yourself and let that passion for hospitality come across.
✨Tip Number 3
Ask questions! This shows you’re eager to learn and grow. Inquire about their training programs or how they keep improving their service. It’ll demonstrate your willingness to contribute to making The Halkett the talk of the town.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and get the ball rolling on your journey to becoming part of our award-winning team.
We think you need these skills to ace Front of House Guest Experience Lead in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your true self shine through! We want to see your friendly and welcoming nature, so don’t be afraid to inject a bit of your personality into your cover letter. Make it engaging and relatable!
Highlight Relevant Experience:Make sure to showcase any previous experience in hospitality or customer service. We love seeing how you've made guests feel special in the past, so share those stories that demonstrate your passion for creating memorable experiences.
Be Organised and Detail-Oriented:Since the role can get busy, it's important to show us that you’re organised and have great attention to detail. Mention any specific examples where you’ve successfully managed multiple tasks or maintained high standards in a fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our award-winning team!
How to prepare for a job interview at Job Search Place Limited
✨Show Your Passion for Food and Drink
Make sure to express your enthusiasm for the food and drinks served at The Halkett. Share any personal experiences or favourite dishes that resonate with the menu, and don’t hesitate to mention your love for local brews like Liberation Ale.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've successfully managed busy environments in the past. Discuss specific strategies you’ve used to stay organised during peak times, as this role requires great attention to detail.
✨Emphasise Your Willingness to Learn
Highlight your eagerness to grow and adapt within the role. Mention any previous experiences where you’ve taken on new challenges or learned new skills, showing that you’re ready to contribute to the continuous improvement of service.
✨Be Naturally Welcoming
Practice your friendly approach before the interview. Think about how you can convey warmth and hospitality, as these traits are essential for creating a memorable guest experience. A genuine smile and positive attitude can go a long way!
