At a Glance
- Tasks: Ensure guest safety, respond to incidents, and maintain a welcoming atmosphere.
- Company: Join the prestigious 5 Star May Fair Hotel with a luxury vibe.
- Benefits: Competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs.
- Why this job: Be a key player in creating memorable experiences for guests.
- Qualifications: Experience in security or guest-facing roles, SIA licence required.
The predicted salary is between 25000 - 30000 £ per year.
We are currently recruiting for a Duty Security Officer to join the 5 Star May Fair Hotel.
Role Overview
As a Duty Security Officer, you will be a visible, reassuring presence throughout the hotel. You will protect the wellbeing of guests and staff, respond swiftly to incidents, and ensure that all security procedures are followed to the highest standard. You will work closely with Front of House and the Management team to maintain a safe, welcoming atmosphere befitting a luxury establishment.
Responsibilities
- Maintain constant awareness of hotel activity, ensuring the safety and security of all guests, employees, and assets.
- Conduct regular patrols of guest floors, public areas, back of house spaces, and perimeter zones.
- Respond promptly and professionally to incidents, emergencies, and guest concerns.
- Monitor CCTV, access control systems, and alarm panels in accordance with hotel protocols.
- Support the management of lost property, incident reporting, and daily security logs.
- Assist with VIP arrivals, high profile events, and crowd management when required.
- Enforce hotel policies while delivering exceptional guest service.
- Liaise with external emergency services when necessary.
Qualifications
- Previous experience in hotel security, corporate security, or a similar guest facing role.
- A valid SIA Door Supervisor or Security Guarding licence.
- Strong communication skills and a confident, approachable manner.
- The ability to remain composed under pressure and handle sensitive situations with discretion.
- Excellent observational skills and a proactive mindset.
- Flexibility to work shifts, including nights, weekends, and bank holidays.
Company Benefits
- Competitive salary.
- 28 days Holiday per annum including Bank Holidays increasing with long service.
- Complimentary hot meals, salad bar and unlimited beverages provided daily.
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels.
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends.
- Access to a discount platform for all of the most popular stores and outlets.
- Auto enrolment into our company pension scheme.
- Regular social events across all hotels.
- Annual company recognition events held in January each year.
- Wellbeing champions across all of our hotels.
- Access to our company doctor for medical appointments and occupational health support.
- Access for all hosts to our online learning platform Edwardian Academy.
- Opportunities for promotion and a wide range of training programs to support your development.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Duty Security Officer in London employer: Job Search Place Limited
Joining the 5 Star May Fair Hotel as a Duty Security Officer means becoming part of a prestigious establishment that values both professionalism and warmth. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing and development, you will thrive in a supportive work culture that encourages growth through training and promotion opportunities. Enjoy unique benefits such as complimentary meals, preferential accommodation rates, and access to a discount platform, all while contributing to a safe and welcoming environment for guests and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Security Officer in London
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Duty Security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Job Search Place Limited. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to Job Search Place Limited
Don’t forget to apply for the Duty Security Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Job Search Place Limited.
We think you need these skills to ace Duty Security Officer in London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Job Search Place Limited. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Job Search Place Limited.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Job Search Place Limited.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Job Search Place Limited.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Job Search Place Limited.
