At a Glance
- Tasks: Lead a vibrant team and ensure every guest has an unforgettable experience.
- Company: Stylish neighbourhood bar and restaurant in Clapham Old Town.
- Benefits: Competitive salary, generous tips, staff discounts, and career progression.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a fun, inclusive team at one of Clapham's favourite spots.
- Qualifications: Experience in hospitality and a passion for great food and drinks.
The predicted salary is between 30000 - 40000 £ per year.
Location: 32 The Pavement, Clapham, London, SW4 0JE
About Us
Nestled in the heart of Clapham Old Town and overlooking the leafy Clapham Common, No 32 The Old Town is a stylish, contemporary neighbourhood bar and restaurant. From our famous bottomless weekend brunches and exceptional Sunday roasts to late-night craft cocktails and DJ sets, we are a true community hub. With award-winning chic interiors, a stunning first-floor roof terrace, and an all-day menu built on scratch-cooked, sustainably sourced ingredients, we pride ourselves on offering a welcoming space that feels like a home away from home. Be ready, be you, and be a part of our amazing team.
The Role
As our Deputy General Manager, you will be the General Manager's right hand. You will play a crucial role in driving the business forward, maintaining our high standards, and fostering a vibrant, positive team culture. Your key responsibilities will include:
- Leading from the Front: Running shifts with energy and flair, ensuring every guest receives an exceptional, memorable experience from their morning coffee to their midnight nightcap.
- Team Development: Training, mentoring, and inspiring our front-of-house team to deliver knowledgeable and passionate service.
- Operational Excellence: Assisting the GM with the day-to-day running of the venue, including rotas, stock control, health & safety compliance, and cellar management.
- Commercial Acumen: Understanding the P&L, driving sales, and effectively managing wage targets and cost of goods.
- Atmosphere Management: Curating the perfect vibe as the venue transitions seamlessly from a relaxed daytime brunch spot to a bustling, late-night cocktail bar.
The Ideal Candidate
- Experienced: You have a proven track record as a Deputy General Manager or are a highly experienced Assistant General Manager ready for the next step, ideally within a high-volume, premium bar or gastropub environment.
- Passionate: You have a genuine love for great food, craft drinks, and the hospitality industry.
- A Natural Leader: You know how to motivate a diverse team, lead by example, and keep morale high-even during a fully booked Saturday bottomless brunch.
- Business Savvy: You are comfortable with the back-office duties and understand the financial metrics that make a venue successful.
- Adaptable: You thrive in a fast-paced environment and can effortlessly shift gears depending on the service style required.
What's In It For You?
- A competitive base salary plus a generous share of the tronc/service charge.
- Comprehensive training and a clear pathway for career progression to General Manager.
- Generous staff discount on food and drinks across our family of venues.
- A supportive, inclusive, and fun working environment.
- The chance to help lead one of Clapham's best-loved neighbourhood spots.
Ready to join the tribe? If you are an enthusiastic and driven hospitality professional looking for your next challenge, we want to hear from you. Please send your CV and a brief cover letter outlining why you are the perfect fit for No 32 The Old Town.
Deputy General Manager in London employer: Job Search Place Limited
At No 32 The Old Town, we pride ourselves on being more than just a bar and restaurant; we are a vibrant community hub in Clapham, offering a supportive and inclusive work environment where every team member can thrive. As a Deputy General Manager, you will benefit from comprehensive training, a clear pathway for career progression, and the opportunity to lead a passionate team in delivering exceptional experiences to our guests. Join us and enjoy competitive pay, generous staff discounts, and the chance to be part of one of Clapham's most beloved venues.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by No 32 The Old Town for a drink or a bite. Familiarising yourself with the atmosphere and menu will help you connect with the team and show your genuine interest.
✨Tip Number 2
Network like a pro! Reach out to current or former staff on LinkedIn. They can give you insider tips about the culture and what it’s really like to work there, plus you might get a referral!
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've motivated teams in the past. Highlight your experience in creating a positive vibe, especially during busy shifts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team at No 32 The Old Town.
We think you need these skills to ace Deputy General Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for the hospitality industry shine through. Share what excites you about working in a vibrant bar and restaurant like No 32 The Old Town, and how you can contribute to our community hub.
Tailor Your CV:Make sure your CV reflects your experience as a Deputy General Manager or Assistant General Manager. Highlight specific achievements that demonstrate your leadership skills and operational excellence, especially in high-volume settings.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for our team. Be genuine, share your story, and explain how your background aligns with our values and the role of Deputy General Manager.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at No 32 The Old Town!
How to prepare for a job interview at Job Search Place Limited
✨Know the Venue Inside Out
Before your interview, make sure you’ve done your homework on No 32 The Old Town. Familiarise yourself with their menu, special events, and overall vibe. This will not only show your genuine interest but also help you discuss how you can contribute to their unique atmosphere.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to lead a diverse team. Prepare examples from your past experiences where you've successfully motivated staff or handled challenging situations. Highlighting your leadership style will demonstrate that you're ready to take on this role.
✨Understand the Business Metrics
Brush up on your knowledge of P&L statements and other financial metrics relevant to the hospitality industry. Be ready to discuss how you can drive sales and manage costs effectively. This shows that you’re not just passionate about service but also business-savvy.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like handling a busy brunch shift or resolving a customer complaint. Think through your responses ahead of time, focusing on how you would maintain high standards and a positive atmosphere under pressure.
