At a Glance
- Tasks: Ensure a welcoming environment, manage visitor procedures, and maintain building standards.
- Company: Join a dynamic corporate team focused on excellence and inclusivity.
- Benefits: Enjoy perks like the Ride to Work Scheme and Employee Assistance Program.
- Other info: Great opportunity for growth in a supportive and diverse workplace.
- Why this job: Be the face of the company and develop skills in building management.
- Qualifications: Customer service experience and strong organisational skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Responsibilities
- Carry out regular patrols of the building to check for any problems and report any faults to the relevant personnel.
- Ensure cleaning standards are maintained and report any cleaning issues to the client.
- Ensure that all visitors are greeted with excellent customer service and visitor procedures are followed at all times.
- Ensure the health and safety of the building is maintained.
- Manage and distribute post upon receipt.
- Ensure site manuals and procedures are regularly checked and updated.
- Directing all visitors to correct floors.
- Ensure the reception desk runs effectively.
- Actions and responds to email instructions.
- Manage meeting room bookings, set ups and support internal events as required.
- Monitor and replenish office consumables (e.g. pantry items, stationery) and maintain stock levels.
- Coordinate and track maintenance requests, liaising with contractors and following up on completion.
- Support security processes including visitor badges, access control and key management.
- Manage internal support tickets, ensuring timely responses and resolution within agreed service levels.
Requirements
- Experience as a receptionist or in customer service.
- Experience within a corporate environment.
- Professional presented, self confident and smartly dressed at all times.
- Good health and safety knowledge.
- Understands the importance of, and has great, attention to detail.
- Good intermediate computer literacy.
- Good oral and written English with the ability to communicate at all levels.
- Able to remain calm and effectively manage and respond to difficult people or situations.
- Desire to learn more about how a building runs and a passion for development, as this role will eventually take on more building management duties.
- Strong administrative and organisational skills, with the ability to manage multiple tasks and priorities.
- Proactive and self motivated approach, with the ability to work independently and take ownership of tasks.
- Ability to coordinate with multiple stakeholders, including internal teams and external suppliers.
- Experience using ticketing or service management systems (or similar tools).
- Experience managing office facilities, workplace services or similar operational environments (desirable).
Employee Benefits
- Ride to Work Scheme.
- Employee Assistance Program.
- Credit Union.
- Employee of the Month/Year.
Equal Opportunities
RUK is an equal opportunities employer, we encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.
Corporate Receptionist/Facilities in London employer: Job Search Place Limited
At RUK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusivity. As a Corporate Receptionist/Facilities team member, you will enjoy comprehensive benefits such as the Ride to Work Scheme and Employee Assistance Program, alongside ample opportunities for professional growth in a supportive environment. Our commitment to employee development ensures that you can expand your skills and take on more responsibilities, making your role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist/Facilities in London
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, don’t just sit back and wait for questions. Be proactive! Prepare some thoughtful questions about the role and the company. This shows you’re engaged and ready to contribute from day one.
✨Tip Number 3
Dress the part! As a Corporate Receptionist, looking professional is key. Make sure you’re smartly dressed and presentable. It’s all about making that great first impression, so let your outfit reflect your confidence.
✨Tip Number 4
Finally, follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. Remind them why you’re a great fit and express your enthusiasm for the role!
We think you need these skills to ace Corporate Receptionist/Facilities in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant administrative skills to show us you’re the perfect fit for the Corporate Receptionist role.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your background aligns with our needs. Don’t forget to mention your passion for building management and how you can contribute to our team.
Show Off Your Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. This shows us that you take pride in your work and understand the importance of maintaining high standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Responsibilities
Familiarise yourself with the daily duties listed in the job description. Be ready to discuss how your previous experience aligns with tasks like managing visitor procedures, maintaining cleaning standards, and coordinating maintenance requests.
✨Showcase Your Customer Service Skills
As a Corporate Receptionist, excellent customer service is key. Prepare examples of how you've handled difficult situations or provided exceptional service in the past. This will demonstrate your ability to remain calm and professional under pressure.
✨Demonstrate Attention to Detail
Highlight your attention to detail by discussing specific instances where this skill has been crucial in your previous roles. Whether it’s managing office consumables or ensuring health and safety protocols, showing that you can spot and address issues is vital.
✨Be Proactive and Organised
Prepare to talk about how you manage multiple tasks and priorities. Share examples of how you've taken ownership of projects or improved processes in your previous roles. This will show that you're self-motivated and ready to take on more responsibilities.
