At a Glance
- Tasks: Support clients with onboarding, troubleshooting, and post-trade investigations.
- Company: Join a diverse team committed to mutual respect and equal opportunity.
- Benefits: Enjoy a collaborative environment with opportunities for automation and scripting.
- Other info: Experience in FX trading and programming is advantageous.
- Why this job: Ideal for those passionate about high throughput trading applications.
- Qualifications: Requires 3-5 years in client support with knowledge of FIX Protocol and SQL.
The predicted salary is between 40000 - 50000 £ per year.
Key accountabilities
- Support external clients.
- Provide full range of client support including onboarding assistance, help during development and testing.
- Level 1 support during trading.
- Post-trade investigations with counterparty Banks and Prime Brokers in order to resolve booking irregularities.
- Coordinate activities between internal teams (Liquidity Management, Operations and Development) and clients such as troubleshooting and new feature requests.
- Maintain system configuration database, setup new sessions and modify existing sessions.
- Maintain data integrity and system load balancing.
- Automate support processes whenever possible with help of scripting.
Your profile
- 3-5 years of experience supporting mission critical, high throughput, low-latency trading applications.
- Knowledge of FIX Protocol, SQL and scripting languages Python, Perl, shell, Excel.
- Working knowledge of Linux.
- Strong verbal and written communication skills.
- Understanding of electronic trading concepts. FX trading background is a plus.
- Good understanding of market connectivity principles and TCP/IP Networking.
- Ability and desire to learn.
- Programming background is a plus.
We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.
Additional Information
This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent adding more tasks, projects.
Client Services Officer in London employer: Job Search Place Limited
Located in a dynamic trading environment, this company values diverse talents and offers a collaborative workspace. Employees benefit from a commitment to equal opportunity and respect for all backgrounds.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Officer in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
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We think you need these skills to ace Client Services Officer in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Job Search Place Limited and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
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How to prepare for a job interview at Job Search Place Limited
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
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If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Job Search Place Limited.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Job Search Place Limited's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
