At a Glance
- Tasks: Create unforgettable experiences for guests in a luxury hotel setting.
- Company: Join The Emory, a modern masterpiece hotel in Belgravia.
- Benefits: Enjoy competitive salary, family-friendly policies, and wellness support.
- Other info: Opportunities for career growth and creative input in a supportive environment.
- Why this job: Be part of a dynamic team shaping extraordinary guest services.
- Qualifications: Previous experience in luxury hospitality is preferred.
The predicted salary is between 30000 - 40000 £ per year.
A distinctive opportunity to work in a modern masterpiece hotel in Belgravia awaits you. At The Emory, we strive to curate distinctive and enriching experiences for our guests and our colleagues every day. You will be part of the team to shape our future and fulfil our purpose. We believe the truest luxury is time well spent. Hence our service philosophy is as seamless as possible so our guests can enjoy the most while staying with us.
You are warm and friendly, and enjoy being creative in providing extraordinary guest services. You like to think from guests' perspective what they might need before they even ask you, aiming to create magical memories for them. We anticipate you have previous work experience in a luxury hotel environment.
The Emory Experience
You will find a supportive, fun and nurturing team where you can bring your ideas and creative thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. Your team members are highly collaborative and the work environment is dynamic and stimulating.
Main duties and responsibilities
- Ensure efficient administration function is in operation within the department.
- Build and maintain effective communication channels with all team members and Departmental Managers.
- Consistently deliver Forbes & LQA standards in all aspects of service delivery.
- Create and implement corrective action plans as required.
- Be fully acquainted with the day-to-day bar operational standards and consider ways of constantly improving these.
- Assist in reviewing and maintaining all standard operating practices including storage, control of goods, service standards and health and safety management.
- Continuously assist with the monitoring and evaluation of The Cigar Lounge's standards.
- Work with the Cigar Sommeliers to develop new opportunities and initiatives based on market trends, innovations and customers expectations.
- Continuously develop new standards to enhance service and presentation of the cigar & beverage offering.
- Anticipate guests needs to enhance quality service to heighten client satisfaction and train others to deliver the same.
- Ensure that all staff members are trained in the practice of responsible service of alcohol (RSA) within the bar and practice this operational standard at all times.
- Proactively assist and support monthly stock takes of the inventory storerooms and other areas as directed.
- Ensure that inventoried items are stored properly and issued in rotation to minimize wastage and spoilage.
- Ensure appropriate stock levels required by the department are maintained.
- Ensure cigars & beverage deficits are kept to a minimum at all times and corrective action is in place as required.
- Ensure that all goods are put away correctly and neatly and that all areas are cleaned according to the cleaning schedule.
Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication, we offer you:
Financial Stability
- Excellent salary package.
- Family Friendly company policies, including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme.
- Salary Sacrifice.
- Holiday Trading.
- Retail Discount.
Health and Wellbeing Support
- Subsidised monthly Podiatrist and Masseuse treatments.
- Flu vaccination vouchers.
- Eye test vouchers and contributions towards glasses.
- A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals.
- Cycle to Work.
- Wellbeing & Social Champions.
- Volunteering opportunities.
Recognition and Career Development
- Referral Scheme 'Introduce a Star' where you can earn up to £1,500.
- Instant colleague recognition and award programme with generous prizes.
- Colleague of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.
Memorable experiences
- Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
- Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars.
- 50% Food and Beverage discount across the Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.).
- Wedding and Baby gifts.
- Retirement functions.
Terms and conditions apply to all benefits. Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Cigar Sommelier in London employer: Job Search Place Limited
At The Emory, located in the heart of Belgravia, we pride ourselves on being an exceptional employer that values creativity, collaboration, and personal growth. Our supportive work culture is complemented by a comprehensive benefits package, including enhanced family policies, health and wellbeing support, and numerous opportunities for career development, ensuring that every team member can thrive while delivering extraordinary experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Cigar Sommelier in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cigar Sommelier in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
