At a Glance
- Tasks: Deliver outstanding customer service as part of the Cabin Crew team.
- Company: Join British Airways, the UK's flag carrier airline with a rich heritage.
- Benefits: Gain valuable experience, develop new skills, and enjoy career progression.
- Other info: Dynamic role with flexible shifts and opportunities for personal growth.
- Why this job: Be part of an exciting industry and travel the world while serving customers.
- Qualifications: Must be 18+, fluent in English, and have customer service experience.
The predicted salary is between 20000 - 25000 £ per year.
About The Airlines
British Airways is a flag carrier airline of the United Kingdom headquartered in Waterside, Harmondsworth. The main hub for British Airways is London Heathrow Airport. It is the second biggest airline in the United Kingdom based on fleet size and passengers carried.
Recruitment Notification
British Airways is looking for new talent to join the team conducting Cabin Crew recruitment interviews in London, United Kingdom. Interested applicants can check the eligibility and apply for Cabin Crew in British Airways. Details given below - read carefully.
Job Summary
- Airlines: British Airways
- Hiring For/Positions: Cabin Crew
- Age: 18
- Languages Required: Fluent English (both spoken and written)
- Job Location: London City Airport
- Country: United Kingdom
Job Purpose
A fantastic opportunity exists to join our ever-expanding London City team of Cabin Crew where you will deliver outstanding customer service. BA CityFlyer is a wholly owned subsidiary of British Airways. As a member of Cabin Crew with British Airways CityFlyer, you will be enthusiastic and passionate about our products and services and focus on putting the customer at the heart of everything you do. You'll have the opportunity to develop new skills and take control of your career path and be recognised and rewarded for your outstanding contribution.
Requirements
- To be aged 18 or over at the time of application
- Fluent in both spoken and written English
- Previous customer service experience, preferably within the hospitality and travel industry
- Hold a valid passport (with a minimum of 12 months before expiry date) with the unrestricted right to live and work in the UK and which allows unrestricted global travel
- To undergo a Criminal Record Check for all countries of residence for six months or more in the previous five years and be able to provide satisfactory references for the last five years
- Ability to obtain and retain an airside pass
- Be willing and able to work shifts covering 24 hours a day, 7 days a week, 365 days a year for your entire career
- Be willing and able to spend periods of time away from home and conduct standby duties in the proximity of your airport base
- To wear the British Airways uniform to the required standard with no visible tattoos or body piercings. Tattoos or body piercings must never be visible on the body or through uniform clothing and must be able to be covered. Only tattoos that can be reasonably covered up are permitted. Plasters and bandages must not be used.
Physical Criteria
- To be medically and physically fit to meet regulatory and role requirements (if successful, you will be required to attend BA Health Service Medical Assessment)
- If you have a colour vision deficit you must safely pass Safety Equipment & Procedures (SEP) training. You must be able to demonstrate the ability to safely perform crew duties by means of a suitable functional assessment
- To be the required height, between 1.575m (5'2") and 1.85m (6'1") with weight in proportion to your height and a vertical function reach of at least 2.01m (6'7")
- Cardiopulmonary resuscitation (CPR): Be able to kneel astride a person within the space restriction of 46cm (18") apply pressure through both arms to a depth of 5-6 cm (2.5") for 30 compressions for a period of 2 minutes minimum
- You are able to lift a weight of 9kg (20lb) from a height of 195cm (78")
StudySmarter Expert Advice🤫
We think this is how you could land CABIN CREW British Airways in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace CABIN CREW British Airways in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
