At a Glance
- Tasks: Serve customers, process orders, and assist with stock management in a dynamic environment.
- Company: Join Hydraquip, the UK's largest independent Hose & Hydraulics company.
- Benefits: Enjoy competitive salary, 20 days holiday, pension, and wellness support.
- Other info: Opportunities for career progression and a fun, organised workplace.
- Why this job: Gain hands-on training and develop your career in a supportive team.
- Qualifications: Customer-focused attitude and good communication skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
Hydraquip is the UK’s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.
Why join Hydraquip?
- Competitive salary
- 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
- Company pension, wellbeing support & access to a wide‑ranging employee benefits & rewards platform, including a paid volunteering day, Refer‑a‑Friend bonus and Cycle to Work scheme
- Full training and ongoing development provided
Role and Responsibilities
- Serving customers at the trade counter and by phone/email
- Processing orders, quotations and customer enquiries
- Picking, packing and receipting stock
- Assisting with hose assembly and basic workshop tasks
- Supporting stock control and branch administration, with scope to take ownership as the role develops
- Promoting Hydraquip products and services where appropriate
- Maintaining a safe, organised branch environment in line with H&S standards
What we're looking for
Essential experience
- A reliable, customer‑focused attitude
- Good communication skills
- Ability to work well in a small team
Desirable experience
- Trade counter, warehouse or customer service experience
- Interest in mechanical or hydraulic products
If you’re looking for a company that values good work and invests in its employees, apply now.
Branch Assistant: Customer Service, Stock & Hands-on Training in London employer: Job Search Place Limited
Hydraquip is an exceptional employer that prioritises the growth and well-being of its employees, offering competitive salaries, generous holiday allowances, and a comprehensive benefits package. With a strong focus on training and career progression, employees are empowered to develop their skills in a supportive and collaborative work environment, making it an ideal place for those seeking meaningful and rewarding employment in the Hose & Hydraulics industry.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant: Customer Service, Stock & Hands-on Training in London
✨Tip Number 1
Get to know the company! Research Hydraquip and understand their values and products. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role involves serving customers at the trade counter and via phone/email, think of scenarios where you can demonstrate your reliability and communication skills. Role-play with a friend if you can!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and might even give you tips on how to stand out during the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Hydraquip and ready to dive into the training and development opportunities they offer.
We think you need these skills to ace Branch Assistant: Customer Service, Stock & Hands-on Training in London
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service experience in your application. We want to see how you’ve gone the extra mile for customers in the past, so share specific examples that showcase your reliable and friendly attitude.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention your relevant skills and experiences that align with the role of Branch Assistant at Hydraquip.
Keep It Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you understand Hydraquip's products and services. Familiarise yourself with basic hydraulic concepts and terminology. This will show your genuine interest in the role and help you answer questions confidently.
✨Customer Service Focus
Since the role involves serving customers, think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations or went the extra mile for a customer.
✨Team Player Mindset
Hydraquip values teamwork, so be prepared to talk about your experience working in small teams. Share specific instances where you collaborated effectively with others to achieve a common goal.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or career progression. This shows that you’re not just interested in the job, but also in growing with the company.
