At a Glance
- Tasks: Support the Store Manager and lead the team to create an amazing customer experience.
- Company: Join L'Adérac, a premium Swiss chocolate manufacturer with a global presence.
- Benefits: Enjoy a bonus scheme, generous discounts, and unique career opportunities.
- Other info: Flexible hours and a fun, dynamic work environment await you!
- Why this job: Be part of a passionate team and share your love for fine chocolate.
- Qualifications: Experience in luxury retail, strong leadership skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
High-quality fresh chocolate - that's what the Swiss chocolate manufacturer L'Adérac stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 250 chocolateries in more than 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.
What you can expect
- You support the Store Manager.
- You manage the store in the absence of the Store Manager.
- You lead by example on the shop floor to create an outstanding and engaging in-store customer experience.
- You motivate, mentor, and coach sales associates.
- You support in training and onboarding a winning team.
- You coordinate day-to-day operations.
- You ensure proper food safety protocol and all other Health & Safety regulatory requirements are observed.
- You place weekly and seasonal orders and ensure correct stock levels.
- You schedule staff to optimise customer service and personnel cost management.
- You oversee proper stockroom storage and care, by implementing FIFO in-store and in the stockroom.
- You make sure your store looks great, in line with the brand's visual merchandising guidelines.
What we expect from you
- You have experience in a similar role in a premium or luxury retail store.
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have firm understanding of, and experience working with, commonly used retail KPIs (e.g. conversion rate, ATV, etc).
- You are entrepreneurial, hands-on and have solutions-focused mindset.
- You are ambitious and results driven.
- You have proven ability to develop and grow both a team and business.
- You are well organised, detail-oriented with the ability to multi-task.
- You are able to effectively prioritise and delegate.
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
- You are proficient in the use of MS Office and different POS systems.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You love chocolate and are passionate about fine food.
What we offer you
- Bonus scheme
- An exciting working environment with motivated colleagues
- A position with lots of personal responsibility
- The opportunity to contribute fresh ideas
- An open and respectful feedback culture
- In-house and further training
- Unique career opportunities
- Generous discounts on our products
- Chocolate at work
- Easily accessible locations
Own it. Grow it. Make it fresh. Sounds interesting? Then send us your application.
Battersea Power Station - FT Deputy Store Manager in London employer: Job Search Place Limited
L'Adérac is an exceptional employer, offering a vibrant and dynamic work environment where employees are encouraged to contribute fresh ideas and take on personal responsibility. With a strong focus on employee growth through in-house training and unique career opportunities, team members enjoy generous discounts on our premium chocolate products and the chance to work alongside motivated colleagues in a picturesque setting. Join us at Battersea Power Station and be part of a passionate team dedicated to delivering outstanding customer experiences in the world of fine chocolate.
StudySmarter Expert Advice🤫
We think this is how you could land Battersea Power Station - FT Deputy Store Manager in London
✨Tip Number 1
Get to know the company inside out! Research L'Adérac's values, products, and culture. When you walk into that interview, you want to show them you're not just another candidate; you're genuinely excited about their fresh chocolate and what they stand for.
✨Tip Number 2
Practice your people skills! As a Deputy Store Manager, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and refine your approach to creating an outstanding customer experience.
✨Tip Number 3
Show off your leadership chops! Think of examples from your past roles where you've motivated a team or improved sales. Be ready to share these stories during your interview to demonstrate how you can contribute to the success of the store.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the L'Adérac family and ready to dive into the world of premium chocolate.
We think you need these skills to ace Battersea Power Station - FT Deputy Store Manager in London
Some tips for your application 🫡
Show Your Passion for Chocolate:When you're writing your application, let your love for chocolate shine through! Share why you’re excited about working with fresh chocolate and how it connects to your experience in retail. We want to see that enthusiasm!
Highlight Your Leadership Skills:As a Deputy Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times you've motivated or trained others, and how you’ve created an engaging customer experience. We love seeing examples of your hands-on mentality!
Be Detail-Oriented:In your application, pay attention to the details. Make sure your CV is well-organised and free of typos. We appreciate candidates who are detail-oriented, as this reflects the care we put into our products and customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at L'Adérac!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Chocolate
Before the interview, brush up on your knowledge of chocolate and the brand's offerings. Being able to discuss L'Adérac's products and what makes them unique will show your passion for fine food and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or improved customer service. Highlight how you motivated and mentored your colleagues, as this role requires strong leadership abilities.
✨Understand Retail KPIs
Familiarise yourself with key retail performance indicators like conversion rates and average transaction value. Be ready to discuss how you've used these metrics in previous roles to drive sales and improve store performance.
✨Demonstrate Flexibility and Organisation
Be prepared to talk about how you manage multiple tasks and prioritise effectively, especially in a busy retail environment. Share specific strategies you've used to stay organised and ensure smooth operations, particularly during peak times.
