At a Glance
- Tasks: Lead a vibrant bar team, ensuring exceptional customer experiences and driving revenue.
- Company: Join The Londoner, a sophisticated venue with a focus on luxury and guest satisfaction.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for growth and development in a dynamic and supportive workplace.
- Why this job: Be part of an exciting environment where your leadership can shine and make a difference.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for a Bar General Manager for The Stage and The Residence at The Londoner.
Overview
The Stage offers a sophisticated experience including a Champagne Bar serving afternoon tea and charcuterie. The Residence is a collection of spaces curated to meet guests' work and leisure needs. As Bar General Manager you will be responsible for achieving revenue, profit, and customer satisfaction goals for The Stage through upselling and excellent customer service. Direct the Bar and floor team to ensure both customer and staff satisfaction is achieved in a motivated and cohesive environment. Ensure guest expectations are exceeded and seek opportunities to improve the guest experience by gathering feedback and evaluating service levels. Implement and develop strategies to improve operations in collaboration with the management team. Be responsible for staff training, recruitment, coaching, and development with clear training plans and objectives.
About You
In-depth knowledge of London restaurant and liquor trends, and experience with afternoon teas and champagne. Demonstrated personal ownership, leadership, and coaching skills. Current supervisory experience within a similar environment, with excellent attention to detail and customer service. Proven track record of achieving outstanding personal and departmental targets to meet and exceed expectations.
Benefits Package
- Competitive salary
- 28 days holiday per annum including Bank Holidays, increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for hosts, their families and friends
- Access to a discount platform for popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Compensation: Competitive salary
Bar General Manager in London employer: Job Search Place Limited
The Londoner is an exceptional employer, offering a vibrant work culture that prioritises employee satisfaction and development. As Bar General Manager, you will benefit from a competitive salary, generous holiday allowance, and unique perks such as complimentary meals and hotel stays, all while working in a sophisticated environment that values your contributions and fosters growth through training and promotion opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Bar General Manager in London
✨Tip Number 1
Network like a pro! Get out there and mingle with industry folks. Attend events, join local hospitality groups, and don’t be shy about chatting with people in bars and restaurants. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for the bar scene shine through. Share your ideas on improving customer experiences or how you’d lead a team. We want to see your enthusiasm and leadership skills in action!
✨Tip Number 3
Research the venue! Before any interview, dive into The Stage and The Residence’s vibe. Know their menu, understand their clientele, and think about how you can contribute to their success. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, don’t hesitate – submit your application and let’s get the conversation started!
We think you need these skills to ace Bar General Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love the bar scene and customer service. Share your experiences that highlight your passion for creating memorable guest experiences.
Tailor Your CV:Make sure your CV is tailored specifically for the Bar General Manager position. Highlight your relevant experience in managing teams, achieving targets, and your knowledge of London’s bar trends. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We love a well-structured application that gets straight to the good stuff without any fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at The Stage and The Residence!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Venue Inside Out
Before the interview, make sure you’re familiar with The Stage and The Residence. Understand their offerings, especially the Champagne Bar and afternoon tea service. This knowledge will help you demonstrate your passion for the role and show that you’re genuinely interested in enhancing the guest experience.
✨Showcase Your Leadership Skills
As a Bar General Manager, leadership is key. Prepare examples of how you've successfully led teams in the past. Think about times when you motivated staff or improved team dynamics. This will highlight your ability to create a cohesive environment, which is crucial for this role.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to customer service. Share specific instances where you went above and beyond to exceed guest expectations. This will illustrate your commitment to achieving customer satisfaction goals and your understanding of the importance of feedback in improving service levels.
✨Discuss Industry Trends
Brush up on current trends in London’s restaurant and bar scene, particularly around afternoon teas and champagne. Being able to discuss these trends will show that you’re not only knowledgeable but also proactive about staying ahead in the industry, which is essential for driving revenue and profit.
