Summary
As the Associate Product Manager for Location, you'll play a pivotal role within the Location product management process from research, product planning and build, through to launch and implementation of a diverse and highly sophisticated system, through prioritisation and formulation of strategic goals. You'll be working as part of a team and contributing into a wider programme, creating scalable API based services which will be used across M&S's selling channels and enterprise wide, critical to our technology transformation.
What you'll do
- Work collaboratively with the senior product manager across M&S, particularly with the wider product team, technology delivery, and engineering. Contribute into wider programme(s) roadmap, refining the product roadmap, communicating it to wider teams and partners on a periodic basis.
- Translate business goals, user needs and technology transformation into a forward looking product roadmap. Identify and champion new opportunities or resolving pain points for M&S colleagues and customers.
- Responsible for the prioritisation of a backlog of work balancing requirements, optimising existing features, removing technical debt, and identifying quick wins vs pivotal initiatives.
- Support the business readiness for your features, collaborating closely with all parties (including 3rd party vendors) involved to clearly communicate what will be released.
- Track success metrics and support data analysis, customer feedback. Management of day to day questions, with the ability to troubleshoot issues.
Who you are
- Ideally, experience with supporting the design and delivery of product strategies and roadmaps, through to product launch and optimisation. Ideally, ecommerce experience in building and launching various APIs, including API based products and services.
- Ability to independently analyse and resolve functional issues.
- Strongly analytical, attention to detail and logical approach to problem solving.
- Ability to document processes and design decisions communication clearly, and have experience translating technical terms into non technical.
- Interested in understanding interactions between technology systems, key technology health metrics (i.e. uptime, SLOs) and their impact to the customers experience.
What's in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third party brands for you and someone in your household, available once you've completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
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