At a Glance
- Tasks: Lead event operations, ensuring exceptional service and memorable guest experiences.
- Company: Join the prestigious Peninsula London, a flagship hotel known for luxury.
- Benefits: Market-leading pay, service charges, and attractive perks await you.
- Other info: Thriving environment with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team creating unforgettable culinary events.
- Qualifications: Experience in luxury hotel events and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
The Peninsula London is excited to announce we are seeking an Assistant Events Operations Manager, reporting to the Events Operations Manager. This position is a senior role deputizing in the absence of the Events Operations Manager or Director of Conference and Events and responsible for the efficient and profitable operation of the division whilst ensuring exceptional levels of Food and Beverage service and team engagement.
With events spaces that impress and inspire, offering lavish business lunches, banquets, and dinners to suit all manner of events. Delectable British, International, and Cantonese cuisine is being created for every type of event. The acclaimed international culinary team can also accommodate a variety of special requests, including halal and kosher meals.
An exceptional opportunity to join our high-profile flagship hotel in London with market-leading remuneration, service charges, and attractive benefits. Join our award-winning group, working alongside a highly experienced team.
Key Accountabilities:- Promote The Peninsula London to becoming a recognized culinary destination by creating memorable guest experiences through artistry and uncompromised passion for excellence.
- Represent hotel management when dealing with all operational and guest service issues related to the Food & Beverage Division and elevate to the Director of Conference and Events, Executive Sous Chef, Exec Chef, Director of Sales and Marketing, and EAM, Food & Beverage.
- Establish and maintain positive guest and colleague interactions with good working relationships.
- Plan and oversee the set-up of functions including checking the physical layout of the room, providing the team with correct set-up information, and requisitioning relevant equipment in a timely manner.
- High-level ability to lead and oversee the Conference or Events delivery ensuring the success of the function.
- Ability to introduce and communicate directly to individual hosts, reviewing details and making themselves accessible to the host for any need that may arise.
- Plan the manpower requirements for the forthcoming business ensuring that all cost lines adhere whilst service is not compromised.
- Create meaningful and impactful relationships with event planners and other bookers.
- Install a high level of careful attention to all banqueting equipment and ensure that regular stock takes are carried out.
- Extensive experience leading a team within the Conference and Events department within a 5 luxury hotel environment.
- Experience with training techniques and various service styles including various set-up styles and understanding of AV and logistics management.
- Passion for service and food and beverage.
- Good communication skills with a friendly and approachable demeanour.
- Excellent time management and organizational skills, highly adaptable, naturally positive.
- Flexibility and capability of working under pressure.
Assistant Events Operations Manager in London employer: Job Search Place Limited
The Peninsula London is an exceptional employer, offering a vibrant work culture that prioritises employee engagement and professional growth. With competitive remuneration and attractive benefits, team members are encouraged to develop their skills in a prestigious environment renowned for its culinary excellence and high-profile events. Join our award-winning team and be part of creating memorable experiences in one of the world's most iconic hotels.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Events Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those connected to The Peninsula London. Attend industry events or join relevant online groups to make connections that could lead to your dream job.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your passion for food and beverage shine through. Share your experiences and how they align with the values of The Peninsula London.
✨Tip Number 3
Be proactive! If you see an event happening at The Peninsula, don’t hesitate to reach out and express your interest in being part of it. This shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at StudySmarter and The Peninsula London.
We think you need these skills to ace Assistant Events Operations Manager in London
Some tips for your application 🫡
Show Your Passion for Events:When writing your application, let your enthusiasm for events shine through! Share specific experiences where you’ve created memorable guest experiences or led a successful event. We love seeing that passion for service and food and beverage!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Events Operations Manager role. Highlight your extensive experience in luxury hotel environments and any relevant training techniques you've mastered. We want to see how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for key achievements and make it easy for us to see your skills at a glance. Remember, we’re looking for excellent time management and organisational skills, so show us you can communicate effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Venue
Before the interview, do some research on The Peninsula London. Familiarise yourself with their events, dining options, and overall atmosphere. This will not only show your genuine interest but also help you tailor your answers to align with their values and expectations.
✨Showcase Your Leadership Skills
As an Assistant Events Operations Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service delivery. Highlight your training techniques and how you've adapted to different service styles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of situations where you've had to manage unexpected challenges during events. Be ready to discuss how you ensured smooth operations while maintaining high service standards.
✨Engage with Enthusiasm
Your passion for food and beverage service should shine through during the interview. Engage with the interviewers by asking insightful questions about their culinary offerings and event planning processes. This will demonstrate your enthusiasm for the role and your commitment to creating memorable guest experiences.