At a Glance
- Tasks: Lead the stewarding team to deliver five-star service and maintain hygiene standards.
- Company: Join The Landmark London, a vibrant and award-winning hotel.
- Benefits: Earn up to £39,000, enjoy discounts, free meals, and wellness support.
- Other info: Recognised as one of the Top 100 Best Companies to Work For.
- Why this job: Be part of a fun, energetic team that values your growth and career.
- Qualifications: Experience managing large teams in a five-star hotel environment.
The predicted salary is between 34500 - 39000 £ per year.
Enrich the Journeys of our People and our Guests as our Stewarding Operation Manager! The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Benefits
- Annual earnings to £39,000 (£34,502.94 base salary + non-contractual tronc)
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Support through development plans, apprenticeships and world‑class management development programmes to be the best you can be
- Bike to work scheme
- Recommend a Friend incentive
- Uniforms provided and laundered complimentary
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
Role Overview
We are currently looking for a passionate Stewarding Operation Manager to join the Stewarding Department on a permanent basis, with an immediate start to consistently deliver memorable moments and five‑star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
Responsibilities
- Manage the stewarding department in all daily operational needs for the hotel to ensure 5 stars standards are maintained or exceeded.
- Conduct regular performance review and training needs for the department to ensure departmental standards are followed.
- Manage the hotel back of house hygiene standards, staffing level and equipment needs for the hotel operation.
- In the absence of the deputy chief steward, assist with administrative tasks for the department.
Qualifications
Candidate must demonstrate proven experience managing a large team. Applicants must have relevant experience overseeing stewarding/kitchen operations within a five‑star hotel.
Hours
You will be required to work such hours as are necessary to fulfil your duties and, in any event, not less than hours.
Awards & Recognition
- One of Sunday Times' Top 100 "Best Companies to Work For 2025"
- Leaders Club Hotel of the Year Award 2025
- A Leading Hotels of the World member
- 5 red stars
- 2 rosettes
- Earth Check Silver Certified 2025
If you feel your experience, personality and interest are a match for this Stewarding Operation Manager role, we encourage you to apply today. All applicants must be legally eligible to work in the UK.
Assistant Back Of House Manager in London employer: Job Search Place Limited
The Landmark London is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture filled with energy and passion. Located conveniently near major transport links, employees enjoy competitive salaries, extensive benefits including discounts across properties, and opportunities for professional development through world-class training programmes. Join us to be part of a diverse community that values your contributions and fosters a supportive environment where careers flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Back Of House Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Landmark London's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience managing teams and ensuring five-star service.
✨Tip Number 3
Dress to impress! Make sure you look sharp for your interview. A smart appearance shows that you respect the opportunity and are ready to represent the high standards of The Landmark London.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Back Of House Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team and contributing to our five-star service.
Tailor Your CV:Make sure your CV highlights relevant experience in managing teams and overseeing operations. We love seeing how your background aligns with our needs, so don’t hold back on those achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the Stewarding Operation Manager role. Share your journey, your values, and how you can enrich our team’s energy and passion.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right away!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Stewarding Operation Manager inside out. Familiarise yourself with the responsibilities listed in the job description, especially around managing hygiene standards and team performance. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Your Passion
This role is all about energy and passion, so let that shine through! Share your experiences that highlight your enthusiasm for hospitality and teamwork. Talk about how you've contributed to creating a positive environment in previous roles, as this aligns perfectly with what they’re looking for.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about their team culture, training opportunities, or how they maintain their five-star standards. This shows that you’re not just interested in the job, but also in being part of their community.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. It reflects your understanding of the industry’s standards and shows that you take the opportunity seriously. Plus, it’ll boost your confidence!