At a Glance
- Tasks: Lead a vibrant team to deliver exceptional dining experiences in a beautiful garden restaurant.
- Company: Join one of London's most exclusive and iconic restaurant brands.
- Benefits: Enjoy 100% GM discount, competitive pay, bonuses, and extra holiday after 5 years.
- Other info: Embrace a supportive culture that celebrates individuality and career growth.
- Why this job: Be part of a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Experience as a General Manager or Operations Manager in fast-paced restaurants.
The predicted salary is between 30000 - 35000 £ per year.
Widely recognised as one of London's most beautiful garden restaurants, The Ivy Chelsea Garden has become synonymous with elegant dining, vibrant energy, and exceptional hospitality. Loved by locals and visitors alike, it is a restaurant full of character, atmosphere, and occasion. We're now searching for an exceptional General Manager to lead the team behind this iconic destination. This is a great opportunity to join a dynamic and supportive team in one of the UK's most exclusive restaurant brands.
Benefits & rewards:
- 100% GM discount for you and up to 3 friends when you dine in our restaurants.
- Competitive Industry pay (based on salary & Tronc).
- Additionally, all managers receive an element of variable tronc.
- Eligible for a discretionary bonus scheme, based on performance against company KPIs.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Free food and drinks to the same standard that we serve our guests when you are working.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as a General Manager:
- You understand what exceptional guest experience looks like and how to deliver it consistently and efficiently.
- You lead from the floor with confidence, setting standards and inspiring high performance across your team.
- You fully own the numbers, with a clear understanding of financial targets and how to communicate and drive them.
- You build and manage realistic budgets, actively improving profitability through strong cost control.
- You stay commercially sharp, with an up-to-date understanding of the hospitality industry.
- You identify and act on high-value opportunities that align with brand direction and ROI.
- You build strong, trusted relationships with internal teams and external partners.
About you:
- You've operated at General Manager or Operations Manager level in fast-paced, high-volume restaurants.
- You lead teams from the front: raising standards, driving performance, and keeping morale high.
- You don't just meet expectations: you push beyond them.
- You're guest-obsessed and committed to standout service.
About us:
Our shared CARING values help create an environment where we are happy, engaged and care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
StudySmarter Expert Advice🤫
We think this is how you could land London - General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace London - General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
