At a Glance
- Tasks: Lead a busy café, ensuring excellent service and a welcoming atmosphere for families.
- Company: Join Kidzeco, a community-focused café in West Lothian.
- Benefits: Competitive salary, 28 days leave, staff discounts, and a contributory pension.
- Other info: Supportive environment with opportunities to grow and thrive.
- Why this job: Make a real difference in your community while developing leadership skills.
- Qualifications: Strong leadership, communication skills, and knowledge of café operations.
The predicted salary is between 26229 - 26229 £ per year.
Are you an experienced café supervisor with a passion for community and great customer service? Kidzeco is looking for a motivated Kidz n Kin Supervisor to lead their busy café in West Lothian. This is a hands-on role where you'll oversee café operations, support a team of staff and volunteers, and help create a welcoming space for local families.
About the Role
You'll be responsible for the day-to-day running of the café, ensuring high standards of service, cleanliness, and efficiency. You'll also support bookings for parties and community space, help drive sales, and contribute to the smooth running of the wider Kidz n Kin environment.
Key Responsibilities
- Oversee daily café operations and deliver excellent customer service
- Lead, train, and support staff and volunteers
- Manage bookings and help maximise use of the space
- Monitor stock, place orders, and reduce waste
- Ensure food hygiene, health & safety, and compliance standards
- Support sales targets, cash handling, and reporting
- Promote a positive, welcoming environment for families
What We're Looking For
- Strong leadership and communication skills
- Organised, hands-on, and customer focused
- Knowledge of café operations, food hygiene, and safety standards
- Experience with cash handling and basic financial processes
What We Offer
- Salary £26,229
- 28 days annual leave (inclusive of public holidays)
- Staff discount (On completion of probation)
- Access to a staff discount app with offers at selected centre retailers (On completion of probation)
- Contributory pension (NEST)
- A supportive, community-driven workplace where you can make a real difference
Supervisor in Livingston employer: Job Search Place Limited
Kidzeco is an exceptional employer that fosters a supportive and community-driven work environment in West Lothian. As a Supervisor, you will not only lead a dedicated team but also play a vital role in creating a welcoming café space for local families, with opportunities for personal growth and development. Enjoy competitive benefits such as a contributory pension, generous annual leave, and staff discounts, all while making a meaningful impact in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Livingston
✨Tip Number 1
Get to know the café scene in West Lothian! Visit local cafés, chat with staff, and understand what makes them tick. This will not only help you during interviews but also show your genuine interest in the community.
✨Tip Number 2
Practice your leadership skills! Gather a few friends or family members and run a mock café operation. This hands-on experience will prepare you for the real deal and give you some great stories to share in your interview.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
✨Tip Number 4
Brush up on your customer service skills! Think of examples where you've gone above and beyond for customers. Being able to share these experiences will highlight your passion for creating a welcoming environment.
We think you need these skills to ace Supervisor in Livingston
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for community and customer service right from the start. Share experiences that highlight your love for creating welcoming spaces and supporting families.
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your leadership abilities, café operations knowledge, and any relevant training you've done.
Craft a Personal Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Kidz n Kin Supervisor role. Be personal, share your story, and connect your experiences to what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Café Operations
Familiarise yourself with the ins and outs of café operations. Be ready to discuss how you would manage daily tasks, ensure cleanliness, and maintain high service standards. Showing that you understand the role will impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Whether it's training staff or managing volunteers, be ready to share specific instances where your leadership made a difference. This will highlight your ability to support and motivate others.
✨Emphasise Customer Service Passion
Since this role is all about creating a welcoming environment for families, think of ways you've gone above and beyond for customers in previous roles. Share stories that demonstrate your commitment to excellent customer service and community engagement.
✨Be Ready for Practical Scenarios
Expect questions that put you in real-life café situations, like handling a busy shift or dealing with a customer complaint. Practising these scenarios can help you articulate your thought process and problem-solving skills effectively during the interview.
