At a Glance
- Tasks: Manage escalated complaints and support the Customer Care team in delivering exceptional service.
- Company: Job Search Place Limited, a dynamic company based in Livingston, Scotland.
- Benefits: Competitive salary starting at £29,000, annual bonus, 25 days holiday, and pension scheme.
- Other info: Permanent, full-time role with opportunities for growth and development.
- Why this job: Join a passionate team and make a real difference in customer care.
- Qualifications: Proven experience in customer care and strong communication skills required.
The predicted salary is between 29000 - 29000 £ per year.
Job Search Place Limited is seeking a Senior Customer Care Coordinator based in Livingston, Scotland. This permanent, full‑time role focuses on managing escalated complaints and supporting the Customer Care team to deliver exceptional service.
The ideal candidate will have proven experience, strong communication skills, and an understanding of NHBC standards.
The position offers a competitive salary starting at £29,000, an annual bonus, and benefits including 25 days holiday and pension scheme.
Senior Customer Care Lead - Escalations & NHBC Standards in Livingston employer: Job Search Place Limited
Job Search Place Limited is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture in the vibrant location of Livingston, Scotland. With competitive salaries, generous holiday allowances, and a commitment to fostering talent, employees can thrive while contributing to a team dedicated to delivering exceptional customer care. Join us for a rewarding career where your skills in managing escalated complaints will be valued and developed.
