At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure top-notch customer service.
- Company: Join Bridgestone, a leader in the automotive industry with over 2,200 stores.
- Benefits: Enjoy medical, dental, vision from day one, plus paid vacation and flexible schedules.
- Other info: Opportunities for professional development and community involvement await you.
- Why this job: Make a real impact in a supportive environment that values teamwork and growth.
- Qualifications: Retail management experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: 019097 Liverpool. Employment type: Full time.
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. BSRO employs over 22,000 teammates in North America. Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds applicable minimum wage requirements.
Position Summary
Responsible for every aspect of the store operation, which includes selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.
Responsibilities
- Customer service and driving store sales and promotions.
- Build customer satisfaction and loyalty, creating results for teammates, customers and the company.
- Understand alternative tire sourcing and competitors.
- Track and meet payroll, budgets and store goals.
- Keep records and relevant financial information current.
- Manage, schedule and assign staff according to their skill level.
- Attend paid training to stay up-to-date with new developments in the automotive service industry.
- Follow up with customers to obtain feedback and ensure satisfaction with services received.
- Other duties as assigned.
Minimum Qualifications
- High School Diploma or equivalent.
- Demonstrated success in retail sales management.
- Problem-solving skills as they relate to customer complaints.
- Aptitude to manage inventory, order scheduling, and merchandising displays.
- Ability to assist customers for personal sales and to address complaints to ensure retention and loyalty.
- Exceptional teammate and customer communication skills.
- Negotiation and conflict resolution skills.
- Valid automobile driver's license and ability to drive customer and company vehicles.
Preferred Qualifications
- 2-year college degree or equivalent.
Benefits
- Medical, Dental and Vision — starting day 1 for all teammates.
- Paid vacation and holidays.
- On-the-job training and company-funded ASE certifications.
- Flexible work schedule.
- 401(k) match and on-demand pay (daily pay) program available.
Values and Environment
Our crew knows benefits and our environment supports professional development, community involvement, integrity and teamwork. Bridgestone is proud to be an Equal Employment Opportunity employer. We value diversity and inclusion and encourage a safe, respectful workplace.
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Store Manager in Liverpool employer: Job Search Place Limited
Bridgestone Retail Operations (BSRO) is an exceptional employer that prioritises the growth and development of its team members in a supportive and inclusive environment. With comprehensive benefits starting from day one, including medical, dental, and vision coverage, as well as flexible work schedules and opportunities for professional training, BSRO fosters a culture of teamwork and community involvement. Located in Liverpool, this role offers a chance to lead a dynamic team while driving customer satisfaction and store success, making it a rewarding opportunity for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at Bridgestone or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching Bridgestone's values and recent developments. Show us that you’re not just another candidate; you’re genuinely interested in being part of our team and contributing to our success.
✨Tip Number 3
Practice your customer service skills! As a Store Manager, you'll need to handle complaints and ensure customer satisfaction. Role-play with a friend or family member to get comfortable with potential scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Bridgestone family.
We think you need these skills to ace Store Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Store Manager role. Highlight your retail sales management experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our values. We love seeing genuine enthusiasm for the position.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements in previous roles. Use numbers and examples to demonstrate how you've driven sales or improved customer satisfaction. We appreciate results-driven candidates!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Store Inside Out
Before the interview, make sure you research the specific store you'll be managing. Understand its sales performance, customer demographics, and any recent promotions or events. This knowledge will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be responsible for coaching and developing your team. Prepare examples of how you've successfully led teams in the past, resolved conflicts, or improved team performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Customer-Centric Thinking
Customer satisfaction is key in retail. Be ready to discuss how you've handled customer complaints or enhanced customer loyalty in previous roles. Highlight any strategies you've implemented that resulted in positive feedback or increased sales.
✨Prepare for Financial Questions
Since you'll be tracking payroll, budgets, and financial records, brush up on your financial management skills. Be prepared to discuss how you've managed budgets in the past and any tools or methods you used to keep track of financial information effectively.
