At a Glance
- Tasks: Observe and prevent theft while working across various stores.
- Company: Join the UK's leading high street retailer with a strong team culture.
- Benefits: Earn £15.91 per hour plus amazing perks like discounts and flexible benefits.
- Other info: Dynamic role with opportunities for professional growth and training.
- Why this job: Make a real difference in retail security while developing your skills.
- Qualifications: Must have SIA licence and customer service experience.
The predicted salary is between 33000 - 35000 £ per year.
45 hours per week, 5 days a week including weekends. All travel paid for - Public Transport and/or Car mileage. Location - Liverpool, Bidston Moss, Aintree, Prescot Cables, Cheshire Oaks, Widnes, Chester & surrounding areas. Pay - £15.91 per hour. Candidate must have 5 years trackable working history in the UK and a valid SIA front line license.
Job Overview: Our client is the UK's premier high street retailer. As a Store Detective you will operate across their network of stores and utilise your observation skills to help prevent theft of stock. The work of the Detective team is crucial in the identification, apprehension and prosecution of criminals who target our client.
Main Duties:
- Observe, deter and arrest those taking part in criminal activity in line with the Theft Act.
- Follow ASCONE process.
- Work with SOC CCTV operators to identify and stop offenders.
- Liaison with the police forces and other crime prevention partners in the areas you will be operating, keeping up to date with crime trends in the area.
- Build local network to identify and disrupt crime.
- Report incidents accurately and in a timely fashion.
- Occasionally attend court to provide evidence.
What we are looking for:
- Highly adaptable individual.
- Remain calm under pressure and react quickly in challenging situations.
- Experience in a customer facing role with a strong customer service background.
- Strong communication skills (both written and verbal), preferably with a GCSE or equivalent in English.
- Proactive and forward thinking approach to work, demonstrating adaptability and a desire to improve on existing working practices.
- Strongly self-motivated individual possessing a can-do attitude and a drive to learn.
- A positive, outgoing personality looking to be part of a strong and established team.
- Essential to be SIA licensed - store detective experience is highly desirable.
- Exceptional observation skills; ability to handle sensitive situations and make quick decisions.
- Confidence to challenge people when necessary.
Benefits:
- Earn £15.91 per hour with benefits such as Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- M&S discount (20%) after 6 months employment.
- Company funded SIA Licence renewal and continuous training.
- Flexible benefits scheme providing benefits that suit your lifestyle.
- Virtual GP on hand for you and members of your household.
- Financial wellbeing assistance through our Salary Finance scheme.
- Access to a flexible benefits platform, Choices, to customise benefits such as dental insurance, dining cards, coffee clubs, technology products and more.
- High street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform.
- Cycle to work scheme.
- Life cover: greater of your equivalent annual salary or a minimum of £10,000.
- Save as you earn scheme and Mitie Matching Share Plan (potential for free shares).
- Mitie Stars recognition with cash prizes and opportunities to win prizes up to £10,000.
- Training and development opportunities via a wide selection of learning resources.
Store Detective in Liverpool employer: Job Search Place Limited
As a Store Detective with M&S, you will join the UK's premier high street retailer, known for its commitment to employee well-being and professional growth. Enjoy competitive pay of £15.91 per hour, alongside a comprehensive benefits package that includes discounts, flexible working options, and continuous training opportunities. With a supportive work culture that values adaptability and teamwork, you'll be part of a dynamic environment where your contributions directly impact crime prevention and customer safety across multiple locations in Liverpool and surrounding areas.
StudySmarter Expert Advice🤫
We think this is how you could land Store Detective in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current or former employees of M&S. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to store detective roles. Think about scenarios where you've demonstrated your observation skills or handled challenging situations. We want you to shine!
✨Tip Number 3
Show off your adaptability! During interviews, share examples of how you've successfully navigated unexpected challenges in previous roles. This will highlight your ability to stay calm under pressure, which is key for a Store Detective.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Store Detective in Liverpool
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your 5 years of trackable working history in the UK. We want to see how your past roles have prepared you for the Store Detective position, so don’t hold back on those details!
SIA License is Key:Since having a valid SIA front line license is essential, ensure you mention it right at the start of your application. We need to know you’re ready to hit the ground running!
Communication Skills Matter:Strong written communication skills are a must for this role. Use clear and concise language in your application to demonstrate your ability to report incidents accurately and effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Store Detective. Familiarise yourself with the Theft Act and the ASCONE process, as well as the importance of observation skills in preventing theft. This knowledge will help you answer questions confidently and demonstrate your commitment to the role.
✨Showcase Your Customer Service Skills
Since the job requires strong communication skills and a customer-facing background, be ready to share examples from your past experiences. Think of situations where you successfully handled challenging interactions or resolved conflicts, as this will highlight your ability to remain calm under pressure.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Prepare by thinking about how you would react in various situations, such as spotting suspicious behaviour or dealing with a difficult customer. Practising these responses will help you articulate your thought process clearly and show your problem-solving abilities.
✨Demonstrate Your Adaptability
The role requires adaptability, so be prepared to discuss times when you've had to adjust quickly to changing circumstances. Share specific examples that showcase your proactive approach and willingness to learn, as this will resonate well with the interviewers looking for a self-motivated candidate.
