At a Glance
- Tasks: Lead a dynamic team and ensure excellent customer service in a bustling diner environment.
- Company: Join SSP at Monty's Diner, located in Liverpool Airport, and work with iconic brands.
- Benefits: Earn £13.75 per hour plus tips, with extra pay for night shifts and employee discounts.
- Other info: Enjoy award-winning training and development opportunities in a vibrant atmosphere.
- Why this job: Step into a fast-paced role where you can make an impact every day!
- Qualifications: 2 years of leadership experience and a passion for hospitality required.
The predicted salary is between 28500 - 31500 £ per year.
Pay Rate: £13.75 per hour + an extra £1.50 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £15.25 per hour. Opportunity to earn extra tips and service charge.
Shift Pattern: Full-time, scheduled between 2am to 11pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Restaurant Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
ABOUT YOU
- Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Restaurant Supervisor role's got your name on it.
- 5 years of references and Criminal Record Check required.
- Minimum 2 years' leadership or supervisory experience required.
- Confident dealing with customers and resolving issues professionally.
- Comfortable leading and motivating a team in a busy environment.
- Applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to sell and handle alcohol.
ABOUT THE RESTAURANT SUPERVISOR ROLE
- Running and overseeing daily shifts.
- Leading and supporting the front of house team during busy trading periods.
- Completing stock counts and placing orders.
- Ensuring compliance standards are completed, including date checks, allergen compliance and Health & Safety records.
- Delivering excellent customer service and confidently handling customer queries.
- Supporting operational standards, cleanliness and organisation throughout the diner.
- Taking ownership of opening, closing and daily operations while solving problems on the go.
AS A RESTAURANT SUPERVISOR WE WILL OFFER YOU
- Discounted Meal while on shifts.
- Discounted parking whilst on shift.
- Employee Discounts.
- Friends and Family Discount App.
- A fast-paced, rewarding role where you'll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Restaurant Supervisor!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Restaurant Supervisor -Monty's Diner in Liverpool employer: Job Search Place Limited
At SSP, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and leadership in the fast-paced environment of Liverpool Airport. As a Restaurant Supervisor, you'll enjoy competitive pay rates, including additional incentives for late-night shifts, alongside comprehensive training and development opportunities to help you grow your career in hospitality. Join us to lead a dynamic team, deliver outstanding service, and benefit from employee discounts and perks that enhance your work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor -Monty's Diner in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, check out Monty's Diner and SSP's vibe online. This way, you can tailor your answers to show you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on your leadership experience and how you've handled busy situations in the past.
✨Tip Number 3
Dress to impress! Make sure you look sharp for your interview. A smart appearance shows you mean business and are ready to lead the team at Monty's Diner.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Restaurant Supervisor -Monty's Diner in Liverpool
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your leadership skills and how you thrive in a busy environment. We want to see your enthusiasm!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Restaurant Supervisor role at Monty's Diner. Highlight relevant experience, especially any supervisory roles you've had, and mention how you can contribute to our team. We appreciate a personal touch!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Make it easy for us to see why you're a great fit!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details directly. Plus, it shows you're keen on joining our team at SSP. We can't wait to hear from you!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Restaurant Supervisor at Monty's Diner. Familiarise yourself with daily operations, customer service expectations, and compliance standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a potential leader, it's crucial to demonstrate your supervisory experience. Prepare examples of how you've successfully led a team, resolved conflicts, or improved service standards in previous roles. This will highlight your ability to motivate and manage a busy front-of-house team.
✨Prepare for Customer Scenarios
Expect questions about handling difficult customer situations. Think of specific instances where you've dealt with complaints or issues effectively. This will showcase your problem-solving skills and your commitment to delivering excellent customer service, which is key in the hospitality industry.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if Monty's Diner is the right fit for you.
